Inkpact logo — Helping brands be more human whilst driving Customer Lifetim...

Inkpact

Helping brands be more human whilst driving Customer Lifetime value through genuinely handwritten notes.

Founded 2015 United Kingdom United Kingdom 33 employees Seed Advertising, E-Commerce +1

General Information

Company Name Inkpact
Founded Year 2015
Location United Kingdom United Kingdom
Employees 33
Industries Advertising, E-Commerce, Marketing
Funding Stage Seed
Social

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About Inkpact

Inkpact is a United Kingdom-based startup founded in 2015 that specializes in helping brands drive sales and Customer Lifetime Value by providing a more personal and human customer experience through handwritten notes. The company's mission is to reintroduce human connection in the digital world, offering an alternative to the impersonal nature of e-commerce. Inkpact has already made significant strides in the industry, with a noteworthy list of clients including John Lewis, Facebook, Orlebar Brown, Tiffany, Gymshark, and others. Notably, the company has delivered impressive results, achieving a 30% increase in spend after a handwritten note, a 58% increase in repeat purchases, and an astounding 2,000% ROI. These statistics underline the effectiveness of their approach. The company's unique selling point lies in its team of diverse creative freelancers, dubbed the Scribe Tribe, who handwrite personalized notes on behalf of the brands. This not only enhances the customer experience but also provides a means of livelihood for these writers. In terms of investment, Inkpact secured a Seed Round investment on 01 January 2016 from Wayra UK and Potential VC. This injection of capital has likely contributed to the company's ability to prove its concept and deliver notable results, demonstrating the potential for further growth and expansion in the future. With its compelling value proposition and demonstrated success, Inkpact is well-positioned to continue making a significant impact in the advertising, e-commerce, and marketing industries.

Business keywords: Handwritten Service, Direct Mail Marketing, Customer Lifetime Value, CRM Activity, Personalized Marketing, Customer Retention, Customer Loyalty, Creative Communication, Copywriting, Customer Service Tool, Brand Engagement, Sales Effectiveness

Services & Products

Handwritten notes triggered across the customer journey
CRM tool integration
stationery design

Target Customers

E-commerce businesses Retailers Brands focusing on customer retention and loyalty

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round Undisclosed 2
Wayra UK, Potential VC
01 Jan 2016

Inkpact Alternatives & Competitors

View All Alternatives
Inkpact vs
Paperplanes UK
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Inkpact vs
Clutch
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Inkpact vs

Closed in March 2019

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FAQ About Inkpact

Helping brands be more human whilst driving Customer Lifetime value through genuinely handwritten notes.
Inkpact was founded in 2015.
Inkpact is headquartered in United Kingdom.
Inkpact operates in Advertising, E-Commerce and Marketing. Its work centres on Handwritten Service, Direct Mail Marketing, Customer Lifetime Value and CRM Activity. Its customers include E-commerce businesses, Retailers and Brands focusing on customer retention and loyalty.
Inkpact has approximately 33 employees.
Inkpact has completed 1 funding round. The latest funding stage is Seed.
Inkpact offers: Handwritten notes triggered across the customer journey, CRM tool integration, stationery design.
Top alternatives and competitors to Inkpact include Paperplanes UK, Clutch, Bond (Acquired by Newell Brands), Bedrock Markets Inc, Loyalty Builders. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Inkpact and Paperplanes UK are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Inkpact, https://bouncewatch.com/company/inkpact, updated 24 February 2025. When citing, please name BounceWatch and link this page.

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