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Kaizo logo — Kaizo analyzes 100% of your support tickets automatically, w...

Kaizo

Kaizo analyzes 100% of your support tickets automatically, with AI that understands your quality standards.

Founded 2018 The Netherlands The Netherlands 34 employees Series B Total: $13.76M AI, Analytics +2

General Information

Company Name Kaizo
Founded Year 2018
Location The Netherlands The Netherlands +1
Employees 34
Industries AI, Analytics, SaaS +1
Funding Stage Series B
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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Tech Stack Change Sep 06, 2026

Moved their DNS from GoDaddy DNS to Cloudflare DNS.

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AI Insight

Bounce Watch AI
2 months ago

Kaizo recently executed a substantial website overhaul, indicating either a significant product evolution or a strategic re-positioning of their value proposition in the market. Concurrently, a focused hiring effort for a single critical role suggests targeted growth and optimization, potentially in preparation for further market penetration or a future funding round.

Signal Types
Product Hiring
Strategic Labels
Product Evolution Market Re-positioning Targeted Growth
Next Move: Product Launch
·
Impact: 7/10
·
Ideal For: Growth-stage SaaS VCs — AI/CX

About Kaizo

Kaizo, founded in 2018 and based in The Netherlands, is transforming customer support management through AI. The company's platform automates analysis of support tickets, ensuring alignment with quality standards. Targeting the intersection of AI, Analytics, SaaS, and Machine Learning, Kaizo offers support teams tools to drive performance and cultural success.

The platform's unique gamification approach cultivates a collaborative and motivated workforce, enhancing team dynamics by introducing friendly competition. It integrates seamlessly with leading platforms like Zendesk and Salesforce, providing managers with efficient team management capabilities complemented by streamlined workflows and task automation.

The company's growth potential was affirmed by a $6.76M Series B investment in April 2022, backed by reputable investors such as Stormbreaker Ventures, Partech, and Fortino Capital Partners. This positions Kaizo as a compelling investment opportunity for further scaling in the customer service AI technology space.

Taxonomy: AI-powered support, customer support management, gamification, quality analysis, workforce motivation, performance management, operational efficiency, team performance, employee retention, support ticket automation, intelligent automation, CRM integration, support performance metrics, collaborative work culture

Services & Products

AI Coaching & Performance
100% QA Coverage
Automated QA Workflow
Immediate AI Analysis
Insights & Analytics

Target Customers

Enterprises Customer Service Teams QA Managers Businesses Focused on CX Improvement

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series B •••••• 3
Investor
•••• •••• 		01 Apr 2022
Seed •••••• 4
Investor Investor Investor
•••• •••• 		01 Jun 2021
Seed •••••• 2
Investor
•••• •••• 		01 Mar 2020

Kaizo Alternatives & Competitors

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FAQ About Kaizo

Kaizo analyzes 100% of your support tickets automatically, with AI that understands your quality standards.
Kaizo was founded in 2018.
Kaizo is headquartered in The Netherlands.
Kaizo operates in the following industries: AI, Analytics, SaaS, Machine Learning.
Kaizo has approximately 34 employees.
Kaizo has completed 3 funding rounds, raising a total of $13.76M. The latest funding stage is Series B.
Kaizo offers: AI Coaching & Performance, 100% QA Coverage, Automated QA Workflow, Immediate AI Analysis, Insights & Analytics.
Top alternatives and competitors to Kaizo include Surfboard, Proteams, Gumloop, Connected2, APS Payroll. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Kaizo and Surfboard are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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