Kaizo logo — Kaizo analyzes 100% of your support tickets automatically, w...

Kaizo

Kaizo analyzes 100% of your support tickets automatically, with AI that understands your quality standards.

Founded 2018 The Netherlands The Netherlands 37 employees Series B Total: $13.76M AI, Analytics +2

General Information

Company Name Kaizo
Founded Year 2018
Location The Netherlands The Netherlands
Employees 37
Industries AI, Analytics, SaaS +1
Funding Stage Series B
Business Model SaaS, B2B, Platform
Revenue Model Subscription, Tiered Pricing, Usage Based
Hiring 1 role posted in the month to 22 Oct 2026
Offices as of Oct 2026
Amsterdam, The Netherlands
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Feature Release Oct 19, 2026

Kaizo details a new operational framework for its AI agents, requiring them to act within a clear mandate that defines their scope, standards, and maintains a log of all actions for human review.

Actively Hiring Oct 15, 2026

Hiring for 1 position in the last 30 days.

Event Participation Oct 13, 2026

Kaizo will participate in an upcoming event in Denver on November 4–5, where they will host a roundtable.

Tech Stack Change Oct 11, 2026

Took HubSpot, Hotjar and Microsoft Clarity off their site.

Homepage Update Oct 10, 2026

Significant changes detected on company website (94.6% content change).

Product Launch Oct 05, 2026

Kaizo is introducing a new AI-driven support QA capability that proactively identifies issues and agent struggles, described as "AI that doesn't wait to be asked."

About Kaizo

Kaizo, headquartered in The Netherlands, is reshaping the landscape of customer support management through the innovative use of AI and machine learning. Founded in 2018, the company distinguishes itself by automatically analyzing support tickets at 100% capacity, integrating seamlessly with platforms like Zendesk and Salesforce.

With a focus on gamification, Kaizo fosters a positive work culture among support teams, boosting motivation by creating a collaborative atmosphere where achievements are celebrated, and healthy competition is encouraged. Such dynamics not only enhance team performance but also contribute to a brand's broader success.

In its latest financing round on 01 April 2022, Kaizo secured a $6.76M Series B investment led by Stormbreaker Ventures, Partech, and Fortino Capital Partners. Operating at the intersection of SaaS and analytics, Kaizo continues to position itself as a crucial player for support teams aiming for efficiency and employee satisfaction.

Business keywords: AI-powered support, customer support management, gamification, quality analysis, workforce motivation, performance management, operational efficiency, team performance, employee retention, support ticket automation, intelligent automation, CRM integration, support performance metrics, collaborative work culture

Services & Products

AI Coaching & Performance
100% QA Coverage
Automated QA Workflow
Immediate AI Analysis
Insights & Analytics

Target Customers

Enterprises Customer Service Teams QA Managers Businesses Focused on CX Improvement

Pricing

as listed on Sep 28, 2026

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series B $6.76M 3
Stormbreaker Ventures, Partech +1
01 Apr 2022
Seed $4.00M 4
Stormbreaker Ventures, Fortino Capital +2
01 Jun 2021
Seed €3.00M 2
Gradient Ventures, Partech
01 Mar 2020

Kaizo Alternatives & Competitors

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FAQ About Kaizo

Kaizo analyzes 100% of your support tickets automatically, with AI that understands your quality standards.
Kaizo was founded in 2018.
Kaizo is headquartered in The Netherlands. As of Oct 2026, it also has offices in Amsterdam, The Netherlands.
Kaizo operates in AI, Analytics, SaaS and Machine Learning. Its work centres on AI-powered support, customer support management, gamification and quality analysis. Its customers include Enterprises, Customer Service Teams and QA Managers.
Kaizo has a SaaS, B2B and Platform business model. Its revenue comes from Subscription, Tiered Pricing and Usage Based.
As listed on Kaizo's pricing page on Sep 28, 2026: On request.
Kaizo has approximately 37 employees.
Kaizo has completed 3 funding rounds, raising a total of $13.76M. The latest funding stage is Series B.
Kaizo offers: AI Coaching & Performance, 100% QA Coverage, Automated QA Workflow, Immediate AI Analysis, Insights & Analytics.
Top alternatives and competitors to Kaizo include Produce8, Diaalog, Operations1, Reekon, Quantifly. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Kaizo and Produce8 are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Kaizo, https://bouncewatch.com/company/kaizo, updated 11 October 2026. When citing, please name BounceWatch and link this page.

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