Australia
Kapiche is a feedback analytics platform designed to provide instant insights with zero set up or manual coding. Founded in 2016 and based in Australia, the company offers a solution that analyzes mountains of customer feedback in minutes, enabling businesses to gain deep insights quickly and facilitate better decision-making processes.
The platform promises immediate functionality without the need for any set-up or code framing, allowing users to analyze all customer feedback in one place. With Kapiche, insights can be obtained 30x faster compared to traditional methods, eliminating the need to wait weeks or months for results and enabling real-time analysis. Moreover, it aids in measuring the impact of themes on CX metrics, identifying root causes efficiently, and staying updated on new trends in customer feedback.
Furthermore, Kapiche facilitates confidence in sharing insights across organizations, providing easy access for teams and leadership to explore and collaborate on customer insights. Additionally, the platform allows for the rapid generation of comprehensive reports and the ability to answer ad-hoc questions on the fly.
The company recently received a $250.00K Series A investment on 31 January 2022 from Flying Fox Ventures, Sydney Angels, Saniel Ventures, and Newchip Accelerator, signifying a recognition of its potential and value in the market.
