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Lace logo — AI-powered revenue intelligence software for the call center...

Lace

AI-powered revenue intelligence software for the call center in the trades.

United States Mountain View, United States 83 employees

General Information

Company Name Lace
Location United States Mountain View, United States
Employees 83
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Usage Based, Tiered Pricing
Offices as of Oct 2026
Mountain View, United States
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Event Participation Oct 06, 2026

Lace is participating at ServiceTitan Pantheon, where they can be found at booth 204.

LinkedIn Growth Oct 03, 2026

LinkedIn followers increased by 10% over 25 days (3,104 → 3,422).

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AI Insight

Bounce Watch AI
1 month ago

Lace is actively expanding its team, evidenced by three open positions in September 2026, indicating a focus on scaling operations or enhancing its product. Concurrently, the company highlighted a successful, long-standing partnership with A1 Garage Door Service, showcasing strong customer validation and proven value for its AI-powered revenue intelligence solution within the trades sector. This combination of team growth and demonstrated customer success suggests positive momentum and a strategic push for market penetration.

Signal Types
Hiring Partnership Customer Validation
Strategic Labels
Team Expansion Customer Acquisition Market Validation
Next Move: Expansion
·
Impact: 7/10
·
Ideal For: Vertical AI SaaS Investors — Early/Growth Stage

About Lace

Lace, headquartered in the United States, is carving a niche in the call center sector with its AI-powered revenue intelligence software. Designed specifically for the trades, Lace employs cutting-edge AI to review 100% of phone call interactions, identifying missed revenue opportunities that empower customer service representatives and agents to enhance job bookings and optimize revenue streams.

Despite the absence of specific data on its founding date or previous investments, Lace presents a compelling solution by combining AI with practical revenue optimization for call centers. This positions the company well in the growing intersection of AI and customer service analytics. With its data-driven approach to maximizing call center efficiency and profitability, Lace stands out as a noteworthy opportunity for investors looking to tap into the burgeoning market of AI-enhanced business solutions.

Business keywords: AI-powered software, revenue intelligence, call center solutions, trades industry, phone call analysis, lost revenue detection, customer service optimization, job booking enhancement, revenue maximization, CSR empowerment, agent performance improvement, RevOps, call recording analysis, advanced AI technology, data-driven insights

Services & Products

AI Customer Service Representative (AI CSR)
AI Revenue Engine
Call Answering and Booking
Outbound and SMS Follow-up
ServiceTitan Integration
Performance Insights

Target Customers

Home Services Companies Trades Businesses Call Centers in Service Industries Companies Seeking Automated Customer Support

No funding data available for Lace yet.

Lace Alternatives & Competitors

Lace vs
Pikl
Pikl United Kingdom

Re-engineering marketplace business models to unlock revenue through data insight and frictionless e...

Equity Crowdfunding
63 employees
Finance, Financial Services
Lace vs
ClientSuccess
ClientSuccess United States

ClientSuccess is a customer success platform that helps SaaS companies manage customers, reduce chur...

Seed
37 employees
Enterprise Software, SaaS

FAQ About Lace

AI-powered revenue intelligence software for the call center in the trades.
Lace is headquartered in Mountain View, United States.
Lace has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Tiered Pricing.
Lace has approximately 83 employees.
Lace offers: AI Customer Service Representative (AI CSR), AI Revenue Engine, Call Answering and Booking, Outbound and SMS Follow-up, ServiceTitan Integration, Performance Insights.
Top alternatives and competitors to Lace include Pikl, ClientSuccess. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Lace and Pikl are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Lace, https://bouncewatch.com/company/lace-2, updated 11 October 2026. When citing, please name BounceWatch and link this page.

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