SmartMessage, founded in 2005 and headquartered in Turkey, offers an all-in-one customer experience and marketing platform aimed at engaging audiences through a diverse array of channels. With a focus on omni-channel marketing solutions, the company enables businesses to manage communication with their target audiences via various platforms like email, SMS, MMS, Social Media, and even WhatsApp and IVR solutions.
SmartMessage sets itself apart with its seamless integration into existing CRM systems, enhancing functions across customer interaction history, salesforce automation, lead management, and more. Its capability to operate as both an on-premise and cloud solution offers flexibility depending on client needs.
Having secured its last Series B investment on April 16, 2019 from investors such as 212, Endeavor Catalyst, and Ak Asset Management, SmartMessage aligns strongly with industries including Advertising, E-Commerce, and Marketing, positioning itself as a significant player in transforming customer engagement strategies.