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ONE Contact Center logo — Making Your Customers Happy Is Our Hobby

ONE Contact Center

Making Your Customers Happy Is Our Hobby

Founded 2000 United States Van Nuys, United States 327 employees

General Information

Company Name ONE Contact Center
Founded Year 2000
Location United States Van Nuys, United States +2
Employees 327
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About ONE Contact Center

ONE Contact Center is a leading provider of outsourced customer care and back-office solutions, with a history dating back to 2000. Operating with over 1,700 workstation capacities on a 24/7/365 basis, the company has established itself as a pioneer in offshore outsourcing solutions in the Philippines. Its business model not only aids in improving customer happiness, brand loyalty, and retention but also effectively reduces overall costs for its clients. Based in Van Nuys, California, the company's operations center is situated in Ortigas, Manila, Philippines, housed within a secure and technologically sound office space. Emphasizing redundancy and reliability, the organization operates as a cloud-based entity with minimal points of failure to ensure uninterrupted service. In addition to its corporate website, the company maintains a presence across various digital platforms, offering business tips, blogs, and insider news. Despite significant accomplishments and capabilities, ONE Contact Center is yet to disclose details of its latest investment or associated investors. With a stable operating model and a comprehensive suite of services, ONE Contact Center presents an intriguing prospect for potential investment, positioned well within the burgeoning outsourcing sector.

Taxonomy: outsourcing, customer care, back-office solutions, offshore outsourcing, business process outsourcing, brand loyalty, reduced costs, live chat support, telemarketing, call center services, email support, cloud-based organization, redundant power supply

No funding data available for ONE Contact Center yet.

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ONE Contact Center Alternatives & Competitors

ONE Contact Center vs
iCall Outsourcing
iCall Outsourcing Egypt

Managing Human Interactions

207 employees
Information Technology, Messaging
ONE Contact Center vs
Peak Outsourcing
Peak Outsourcing Philippines

Taking your business to new heights

456 employees
ONE Contact Center vs
SSR TECHVISION
SSR TECHVISION United States

ISO 9001:2015, ISO 20000-1:2011, CMMI Level 3, PCI – DSS, HIPAA Certified

85 employees

FAQ About ONE Contact Center

Making Your Customers Happy Is Our Hobby
ONE Contact Center was founded in 2000.
ONE Contact Center is headquartered in Van Nuys, United States.
ONE Contact Center has approximately 327 employees.
Top alternatives and competitors to ONE Contact Center include iCall Outsourcing, Peak Outsourcing, SSR TECHVISION, Digital Minds BPO Services, Inc., 247CSR. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
ONE Contact Center and iCall Outsourcing are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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