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iCall Outsourcing logo — Managing Human Interactions

iCall Outsourcing

Managing Human Interactions

Founded 2015 Egypt Egypt 207 employees Information Technology, Messaging +2

General Information

Company Name iCall Outsourcing
Founded Year 2015
Location Egypt Egypt
Employees 207
Industries Information Technology, Messaging, Messaging and Telecommunications +1
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About iCall Outsourcing

iCall Outsourcing is a leading contact center and Business Process Outsourcing (BPO) services provider, established in 2015. Based in Egypt, the company serves clients across the GCC area, North America, and Europe. iCall's comprehensive suite of services includes technical support, customer acquisition, order management, contact center hosting, human resources outsourcing, back office, debt collection, appointment setting, customer care, and automation & artificial intelligence. The company takes pride in serving a diverse range of industries, such as automotive, fast food, telecom, home appliances, education & e-learning, healthcare, travel & hospitality, logistics & shipping, events & entertainment, and retail & e-commerce. iCall's competitive advantage lies in its access to a vast pool of multilingual professional talents in Egypt, allowing it to offer cost-effective solutions with simplified recruitment management cycles. As Egypt is recognized as one of the top global outsourcing destinations, iCall benefits from the strategic geographical location, educated labor pool, booming economy, and governmental support. This enables the company to deliver high-quality services that contribute to customer satisfaction and business growth. With a focus on keeping promises and delivering quality, iCall empowers organizations to manage their customer interactions efficiently. As of the latest available information, iCall Outsourcing has not disclosed its last investment details or associated investors. However, the company's strong position in the growing outsourcing market and its commitment to delivering value-added solutions position it as an attractive potential investment opportunity for venture capital firms seeking exposure to the BPO and contact center services sector.

Business keywords: Contact Center, BPO, Outsourcing, Customer Care, Technical Support, AI Automation, Omni-channel Support, Multilingual, Customer Acquisition, Data Processing, Human Resources Outsourcing, Debt Collection, Telecom, E-Learning

No funding data available for iCall Outsourcing yet.

iCall Outsourcing Alternatives & Competitors

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iCall Outsourcing vs
GlowTouch Technologies
GlowTouch Technologies United States

GlowTouch is a Global Business Process Outsourcing (BPO) organization that puts people first.

1565 employees
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iCall Outsourcing vs
Zendesk AI agents (Ultimate)
Zendesk AI agents (Ultimate) Germany

The customer support automation platform you won't outgrow. Powered by AI. Built for CX.

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iCall Outsourcing vs
Simply Contact
Simply Contact Poland

Outsourcing support, done right. We tailor solutions to meet your business goals, boosting CX & driv...

204 employees
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FAQ About iCall Outsourcing

Managing Human Interactions
iCall Outsourcing was founded in 2015.
iCall Outsourcing is headquartered in Egypt.
iCall Outsourcing operates in Information Technology, Messaging, Messaging and Telecommunications and Human Resources. Its work centres on Contact Center, BPO, Outsourcing and Customer Care.
iCall Outsourcing has approximately 207 employees.
Top alternatives and competitors to iCall Outsourcing include GlowTouch Technologies, Zendesk AI agents (Ultimate), Simply Contact, Botsify Inc, TRU29. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
iCall Outsourcing and GlowTouch Technologies are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for iCall Outsourcing, https://bouncewatch.com/company/icall-outsourcing, updated 5 January 2025. When citing, please name BounceWatch and link this page.

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