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OpsTel logo — OpsTel Services is revolutionizing the way companies enhance...

OpsTel

OpsTel Services is revolutionizing the way companies enhance their day to day customer service operations experience.

Founded 2010 United States Phoenix, United States 7 employees IT, Information Technology

General Information

Company Name OpsTel
Founded Year 2010
Location United States Phoenix, United States +1
Employees 7
Industries IT, Information Technology
Social

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About OpsTel

OpsTel is a software and services company that has been revolutionizing the customer service operations experience since 2010. Their innovative contact center solutions empower clients to increase revenue, reduce costs, and delight customers while offering unique capabilities that are non-disruptive, quick to deploy, easy to learn, and simple to operate. OpsTel's proprietary software allows contact center operations staff to make changes without relying on external support, solving a range of typical challenges including improving call taker productivity, employee utilization, attrition rates, operating costs, call abandonment rates, IT support costs, compliance penalties, fines, and call transfers. With a focus on the IT and Information Technology industry, OpsTel is poised to capitalize on the increasing demand for efficient and effective customer service operations support. However, there is no available information about their recent investments or investors.

Taxonomy: Contact Center Operational Intelligence, Activity Based Metrics, Contact Center Operations Management, Metrics Management, Virtual Monitoring, Task Automation Processing, Service Level Improvement, SAAS, Reducing Operational Costs, Improving Employee Productivity, Net Promoter Scores

No funding data available for OpsTel yet.

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OpsTel Alternatives & Competitors

OpsTel vs
SQM Group Inc.
SQM Group Inc. United States

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OpsTel vs
Phonologies (India)
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OpsTel vs
TASKE Technology
TASKE Technology Canada

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FAQ About OpsTel

OpsTel Services is revolutionizing the way companies enhance their day to day customer service operations experience.
OpsTel was founded in 2010.
OpsTel is headquartered in Phoenix, United States.
OpsTel operates in the following industries: IT, Information Technology.
OpsTel has approximately 7 employees.
Top alternatives and competitors to OpsTel include SQM Group Inc., Phonologies (India), TASKE Technology, Aspect Software, CallTools.com. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
OpsTel and SQM Group Inc. are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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