Parloa logo — Amplify your customer service experience with an AI agent ma...

Parloa

Amplify your customer service experience with an AI agent management platform.

Founded 2018 Germany Berlin, Germany 580 employees Series D Total: $555.70M Marketing

General Information

Company Name Parloa
Founded Year 2018
Location Germany Berlin, Germany +3
Employees 580
Industries Marketing
Funding Stage Series D
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

In The News Aug 13, 2026

Featured on Tech: Germany's top-funded tech companies in H1 2026

Actively Hiring Aug 10, 2026

Hiring for 117 positions in the last 30 days.

Major Customer Win Aug 10, 2026

Parloa conducted tests for its new feature with a leading financial services brand, showcasing capabilities in real customer conversations.

Feature Release Aug 10, 2026

Parloa has launched its new LLM Guardrails feature, moving AI agent safety into the infrastructure and allowing teams to define agent behavior without code.

Market Expansion Aug 06, 2026

Parloa announced its geographic expansion into France, marking a new chapter and an increased focus on the local market.

About Parloa

Parloa, a company setting benchmarks in the Marketing industry, champions the use of AI for enriched customer service experience. With its headquarters in Germany, Parloa enables enterprises globally to build, train, and manage AI-driven solutions that enhance customer interactions. This endeavor is powered by the vision of its founders, Malte Kosub and Stefan Ostwald, who emphasize the importance of great conversations in building relationships.

Since its inception in 2018, Parloa has garnered significant investor interest. Recently, it secured a robust $350.00M in a Series D round on January 1, 2026. Esteemed investors such as Mosaic Ventures, EQT Ventures, General Catalyst, Altimeter Capital, and Durable Capital Partners have backed Parloa, indicative of the company's promising trajectory and innovative solutions in the realm of AI-driven customer service technology.

Taxonomy: AI Agent Management, Conversational AI, Customer Service Automation, Voice AI, Generative AI, Contact Center Platform, Enterprise Platform, Chatbot Services, Agentic CX, Messenger Automation, Low-Code Frontend, Telephony, Customer Experience Enhancement, Unified Training Data

Services & Products

AI Agent Development
Customer Engagement Optimization
Automated Call Routing
Personalized Experience Creation
Customer Relationship Management

Target Customers

Insurance Companies Retail Businesses Travel and Hospitality Sector Financial Services Utilities Healthcare Providers Media and Entertainment Firms IT Support Services eCommerce Platforms

Funding Rounds & Investors (6)

View All
Funding Stage Amount Investors Lead Investors Date
Series D •••••• 5
Investor Investor Investor Investor Investor
01 Jan 2026
Series C •••••• 7
Investor Investor Investor Investor Investor Investor
•••• ••••
01 May 2025
Series B •••••• 5
Investor Investor Investor Investor Investor
01 Apr 2024
Series A •••••• 9
Investor Investor Investor Investor
•••• ••••
01 Mar 2023
Seed •••••• 2
Investor Investor
01 May 2022

View All 6 Funding Rounds

Parloa Alternatives & Competitors

View All Alternatives
Parloa vs
infinit.cx
infinit.cx Germany

Customer Experience – powered by AI, guided by Empathy. Let’s build what’s next.

178 employees
Information Technology
Parloa vs
Customer Stories
Customer Stories United States

Customer Marketing Automation for Modern B2B Selling

1 employees
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Parloa vs
Ushur
Ushur United States

Make your work flow™

Series C
302 employees
AI, Cloud Infrastructure

FAQ About Parloa

Amplify your customer service experience with an AI agent management platform.
Parloa was founded in 2018.
Parloa is headquartered in Berlin, Germany.
Parloa operates in the following industries: Marketing.
Parloa has approximately 580 employees.
Parloa has completed 6 funding rounds, raising a total of $555.70M. The latest funding stage is Series D.
Parloa offers: AI Agent Development, Customer Engagement Optimization, Automated Call Routing, Personalized Experience Creation, Customer Relationship Management.
Top alternatives and competitors to Parloa include infinit.cx, Customer Stories, Ushur, Almund, GenLoyal. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Parloa and infinit.cx are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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