Parloa

Amplify your customer service experience with an AI agent management platform.

Founded 2018 Germany

Berlin, Germany 646 employees Venture round Total: $905.70M Marketing

General Information

Company Name Parloa

Founded Year 2018

Location

Berlin, Germany

Employees 646

Industries Marketing

Funding Stage Venture round

Business Model B2B, SaaS, Platform

Revenue Model Subscription, Usage Based, Service Fee

Hiring 32 roles posted in the month to 19 Oct 2026

Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

New Partnership Oct 21, 2026

Parloa has announced a partnership with KPMG and SAP to co-host the 'At the Heart of AI' event in Cologne.

Growth Metrics Oct 21, 2026

Parloa's platform powers autonomous voice AI agents for 150+ enterprises on Azure.

Event Participation Oct 20, 2026

Parloa is organizing an event in London called "At the Heart of AI," providing exclusive insights into how agentic AI is reshaping customer communication.

Major Customer Win Oct 19, 2026

Parloa's AI agents now support AUTO1 Group's wirkaufendeinauto.de customer service operations across 9 countries in 7 languages.

Product Launch Oct 19, 2026

Parloa has introduced Parloa’s Personal Agent Middleware, a new platform feature designed to manage interactions between personal AI agents and businesses.

Certification Oct 18, 2026

Parloa has implemented a compliance-by-design approach, grounded in GDPR principles, to prepare for the new rules introduced by the EU AI Act.

+6 more signals in last 30 days

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AI Insight

Bounce Watch AI

2 weeks ago

Parloa has demonstrated exceptional growth and strategic momentum, securing a $350M Series D in January and an additional $350M Series Unknown investment from SAP in September 2026, boosting its valuation to $3B. This significant capital influx coincides with a major customer acquisition, Zalando, and the launch of 'Parloa Zones' to enable global AI agent deployment with provable data residency, addressing critical enterprise needs. Actively hiring for 44 positions and continuously enhancing its platform, Parloa is aggressively scaling its enterprise AI agent management solutions for international market penetration and compliance.

Signal Types

Funding Customer Win Product Launch Partnership Hiring Market Expansion

Strategic Labels

Enterprise AI Scaling Global Market Expansion Strategic Partnerships

Next Move: Expansion

Impact: 10/10

Ideal For: Late-Stage Enterprise AI VCs, Strategic Growth Investors

About Parloa

Parloa is based in Berlin, Germany, and provides AI agent management platforms to enhance customer service experiences. The company serves enterprises across various sectors including retail, insurance, healthcare, travel and hospitality, and utilities.

Founded in 2018, Parloa offers services such as Agent Builder, Performance Lab, Conversation Infrastructure, AI Agent Deployment, and Inbound Upsell & Cross-Sell. Operating primarily as a B2B SaaS platform, Parloa generates revenue through subscription, usage-based, and service fee models to facilitate conversational AI and customer service automation.

Business keywords: Conversational AI, AI Agent Management, Customer Service Automation, Voice AI, Generative AI, Contact Center Platform, Chatbot Services, Agentic CX, Telephony, Messenger Automation, Low-code Frontend, Enterprise Platform, AI Technology in Customer Dialogue

Services & Products

Agent Builder

Performance Lab

Conversation Infrastructure

AI Agent Deployment

Inbound Upsell & Cross-Sell

Target Customers

Enterprises Retail Insurance Healthcare Travel & Hospitality Utilities

Funding Rounds & Investors (7)

View All

Funding Stage	Amount	Investors	Lead Investors	Date
Venture round	350.00M	1	SAP	22 Sep 2026
Series D	$350.00M	5	Mosaic Ventures, EQT Ventures +3	01 Jan 2026
Series C	$120.00M	7	Mosaic Ventures, EQT Ventures +5	01 May 2025
Series B	€61.70M	5	Mosaic Ventures, Newion +3	01 Apr 2024
Series A	€20.00M	9	Newion, EQT Ventures +7	01 Mar 2023
Seed	€4.00M	2	Newion, Senovo	01 May 2022
Seed	Undisclosed	4	General Catalyst, Altimeter Capital +2	01 Jun 2017

Latest News

View All

TELUS Digital partners with Parloa: RBC keeps a CAD 14.00 target for TELUS stock

Ad-hoc-news.de Oct 18, 2026

TELUS Digital to implement Parloa AI agents for enterprises

Outsource Accelerator Oct 16, 2026

News zu OpenAI, Bumble, Solaris-Bank, N8n, Parloa, Black Forest Labs, Interface, Point Nine, Nvidia, Doctolib

Manager Magazin Oct 16, 2026

AI: Europe’s 10 most-funded companies in H1 2026

Tech Oct 15, 2026

European consumers are begging for better customer support

Sifted Oct 12, 2026

Parloa CEO: Bank Chatbots Built to Deflect, Not Resolve

The Fintech Times Sep 26, 2026

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FAQ About Parloa

Amplify your customer service experience with an AI agent management platform.

Parloa was founded in 2018.

Parloa is headquartered in Berlin, Germany.

Parloa operates in Marketing. Its work centres on Conversational AI, AI Agent Management, Customer Service Automation and Voice AI. Its customers include Enterprises, Retail and Insurance.

Parloa has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.

Parloa has approximately 646 employees.

Parloa has completed 7 funding rounds, raising a total of $905.70M. The latest funding stage is Venture round.

Parloa offers: Agent Builder, Performance Lab, Conversation Infrastructure, AI Agent Deployment, Inbound Upsell & Cross-Sell.

Top alternatives and competitors to Parloa include Landbot, CloudOffix, CarLabs.ai, Opportunity, ONLIM - Knowledge-driven Conversational AI. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.

Parloa and Landbot are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Parloa, https://bouncewatch.com/company/parloa, updated 15 October 2026. When citing, please name BounceWatch and link this page.

Parloa

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Services & Products

Target Customers

Funding Rounds & Investors (7)

Latest News

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FAQ About Parloa