Rep AI logo — Through conversational AI we help Shopify stores increase co...

Rep AI

Through conversational AI we help Shopify stores increase conversions by 250% and reduce support tickets by 95%.

Founded 2020 United States New York, United States 38 employees Series A Total: $8.20M AI, E-Commerce +3

General Information

Company Name Rep AI
Founded Year 2020
Location United States New York, United States
Employees 38
Industries AI, E-Commerce, Marketing +2
Funding Stage Series A
Business Model SaaS, B2B, API
Revenue Model Subscription, Usage Based, Freemium
Social

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About Rep AI

Rep AI is a transformative player in the intersection of AI and e-commerce. Founded in 2020 and headquartered in the United States, the company has rapidly emerged as a vital tool for Shopify stores. With the slogan, "Through conversational AI we help Shopify stores increase conversions by 250% and reduce support tickets by 95%," the company showcases its impact with impressive metrics like a 250% increase in conversion rates and a 40% boost in Average Order Value.

The firm's latest funding round saw an $8.20M Series A investment from prominent investors such as Flashpoint, Osage Venture Partners, and Horizon Capital on 27 August 2024. This financial backing bolsters its innovative plug-and-play solution, which requires no setup and guides e-commerce merchants toward improved sales and customer satisfaction. Embedded in key industries such as machine learning and CRM, Rep AI is poised for notable growth with its capacity to efficiently handle 95% of support inquiries.

Business keywords: Conversational AI, E-commerce Integration, Shopify Plugin, Customer Engagement, Conversion Optimization, Support Ticket Reduction, Generative AI, Customer Behavior Tracking, Product Recommendations, AI Powered Shopping Assistant, Average Order Value Increase, Automated Customer Support, E-commerce Sales Boost, Seamless Integration, Post-purchase Support

Services & Products

AI sales agent
AI support agent
AI concierge service
agentic commerce operating system
unified AI platform for sales and support

Target Customers

ecommerce brands marketers heads of customer experience heads of ecommerce founders heads of AI

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $8.20M 3
Flashpoint, Osage Venture Partners +1
27 Aug 2024

Rep AI Alternatives & Competitors

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FAQ About Rep AI

Through conversational AI we help Shopify stores increase conversions by 250% and reduce support tickets by 95%.
Rep AI was founded in 2020.
Rep AI is headquartered in New York, United States.
Rep AI operates in AI, E-Commerce, Marketing, CRM and Sales and Machine Learning. Its work centres on Conversational AI, E-commerce Integration, Shopify Plugin and Customer Engagement. Its customers include ecommerce brands, marketers and heads of customer experience.
Rep AI has a SaaS, B2B and API business model. Its revenue comes from Subscription, Usage Based and Freemium.
Rep AI has approximately 38 employees.
Rep AI has completed 1 funding round, raising a total of $8.20M. The latest funding stage is Series A.
Rep AI offers: AI sales agent, AI support agent, AI concierge service, agentic commerce operating system, unified AI platform for sales and support.
Top alternatives and competitors to Rep AI include Cusman AI, Wiser AI, Aqurate, Verse.ai, a NiCE Company, Intercom. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Rep AI and Cusman AI are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Rep AI, https://bouncewatch.com/company/rep-ai, updated 23 July 2026. When citing, please name BounceWatch and link this page.

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