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respond.io logo — We maximize lead capture & sales chat conversions with AI.

respond.io

We maximize lead capture & sales chat conversions with AI.

Founded 2017 Malaysia Malaysia 161 employees Series A Total: $8.80M Automation, Information Technology +1

General Information

Company Name respond.io
Founded Year 2017
Location Malaysia Malaysia
Founders / Decision Makers
Team member Team member Team member Team member
Employees 161
Industries Automation, Information Technology, Messaging
Funding Stage Series A
Social

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About respond.io

Respond.io is a leading Customer Communications Management platform that seamlessly brings together customer conversations, empowering businesses to effortlessly expand their marketing, sales, and support endeavors onto instant messaging. They aim to maximize lead capture & sales chat conversions with AI. With over 10,000 forward-thinking companies across 86 countries choosing respond.io, including esteemed brands such as Klook, Decathlon, Abenson, Yoho, Roche, ShareChat, and Bigo, the platform has already proven its transformative power in cultivating meaningful connections with customers. Founded in 2017 and headquartered in Malaysia, respond.io recently secured a $7.00M Series A investment at 20 September 2022, with prominent investors such as Headline, AltaIR Capital, Sterling Oak Group, Calendula Ventures, and Smart Partnership Capital.

Business keywords: AI-Powered Customer Communications, Chat Automation, Multi-channel Messaging, Messenger for Business, WhatsApp for Business, Facebook Messenger, Viber, Line, Telegram, Website Chat, Enterprise Solutions, Instant Messaging

Services & Products

Conversation Management Software
Lead Generation
Customer Engagement
AI and Automation
Omnichannel Communication

Target Customers

Businesses E-commerce companies Service-based companies Brands

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $7.00M 5
Headline AltaIR Capital Sterling Oak Group
Headline, AltaIR Capital +3
20 Sep 2022
Series A Undisclosed 1
Bas Godska
30 Apr 2022
Seed Round $1.80M 1
Beyond Ventures
Beyond Ventures
22 Jan 2020

Latest News

View All
Endeavor Catalyst closes $320M fund as Europe becomes its top growth market — Thenextweb
Endeavor Catalyst closes $320M fund as Europe becomes its top growth market
Thenextweb Oct 07, 2026
Unleash the power of AI: 10 tools to skyrocket your business — Eu-startups
Unleash the power of AI: 10 tools to skyrocket your business
Eu-startups Oct 10, 2024

respond.io Alternatives & Competitors

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respond.io vs
PEACOM Co.
PEACOM Co. Vietnam

Turn conversations into opportunities.

Pre-Seed
11 employees
API, Enterprise Software
Compare respond.io vs PEACOM Co.
respond.io vs
Whautomate
Whautomate Singapore

Transform Conversations into Sales and Supercharge Your Customer Service and engagement!

4 employees
Automation, Information Technology
Compare respond.io vs Whautomate
respond.io vs
MessengerPeople
MessengerPeople

Use popular messaging apps professionally for customer communication with MessengerPeople's software...

Series A
11-50 employees
API, B2B
Also compare with: respond.io vs Apifon Apifon respond.io vs Chatkoo Chatkoo View all alternatives

FAQ About respond.io

We maximize lead capture & sales chat conversions with AI.
respond.io was founded in 2017.
respond.io is headquartered in Malaysia.
respond.io operates in Automation, Information Technology and Messaging. Its work centres on AI-Powered Customer Communications, Chat Automation, Multi-channel Messaging and Messenger for Business. Its customers include Businesses, E-commerce companies and Service-based companies.
respond.io has approximately 161 employees.
respond.io has completed 3 funding rounds, raising a total of $8.80M. The latest funding stage is Series A.
respond.io offers: Conversation Management Software, Lead Generation, Customer Engagement, AI and Automation, Omnichannel Communication.
Top alternatives and competitors to respond.io include PEACOM Co., Whautomate, MessengerPeople, Apifon, Foore Data Labs Pvt. Ltd.. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
respond.io and PEACOM Co. are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for respond.io, https://bouncewatch.com/company/respondio, updated 24 March 2025. When citing, please name BounceWatch and link this page.

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