Sendbird logo — The AI customer experience company — powering Delight.ai and...

Sendbird

The AI customer experience company — powering Delight.ai and the world’s #1 communication API platform.

Founded 2013 United States San Mateo, United States 299 employees Unknown Total: $272.97M

General Information

Company Name Sendbird
Founded Year 2013
Location United States San Mateo, United States +5
Founders / Decision Makers
Team member
Employees 299
Funding Stage Unknown
Social

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About Sendbird

Sendbird, founded in 2013 and headquartered in the United States, is revolutionizing the customer experience landscape by providing the infrastructure for Delight.ai and the Sendbird Communication Suite, the world's leading communication API platform.

The company's offerings enable brands to enhance customer engagement through personalized, secure, and reliable interactions. With more than 7 billion conversations facilitated monthly, Sendbird maintains a strong reputation for meeting enterprise-level demands, an assurance that has endeared it to over 4,000 top-tier brands such as DoorDash, Match Group, and Yahoo Sports.

Backed by prominent investors including ICONIQ, SoftBank, and Tiger Global, with the most recent investment from Empede Capital in early 2022, Sendbird continues to establish itself as a pivotal player in the AI-driven customer engagement sphere, making it a compelling option for investment due to its robust growth trajectory and strong market penetration.

Taxonomy: AI Customer Experience, Communication API Platform, Messaging-as-a-Service, Real-time Communication, Conversational AI, Omnichannel Messaging, Proactive Messaging, Customer Support Solutions, Chat API, Voice Messaging, Video Messaging, Business Messaging, Communication Solutions, AI Concierge

Services & Products

AI Concierge Service
Sendbird Communication API
Voice and Video Call API
Content Moderation
Business Messaging

Target Customers

Digital Health Providers Retail Businesses Financial Service Companies Online Marketplaces Customer Support Teams

Funding Rounds & Investors (11)

View All
Funding Stage Amount Investors Lead Investors Date
Unknown •••••• 1
Investor
01 Jan 2022
Unknown •••••• 1
Investor
01 Aug 2021
Series C •••••• 7
Investor Investor Investor Investor Investor
•••• ••••
01 Apr 2021
Series B •••••• 6
Investor Investor Investor Investor Investor
•••• ••••
01 May 2019
Series B •••••• 5
Investor Investor Investor Investor Investor
01 Feb 2019

View All 11 Funding Rounds

Sendbird Alternatives & Competitors

View All Alternatives
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FAQ About Sendbird

The AI customer experience company — powering Delight.ai and the world’s #1 communication API platform.
Sendbird was founded in 2013.
Sendbird is headquartered in San Mateo, United States.
Sendbird has approximately 299 employees.
Sendbird has completed 11 funding rounds, raising a total of $272.97M. The latest funding stage is Unknown.
Sendbird offers: AI Concierge Service, Sendbird Communication API, Voice and Video Call API, Content Moderation, Business Messaging.
Top alternatives and competitors to Sendbird include Fortytwo., Superchat, Sinch, Rush sender, Sendato. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Sendbird and Fortytwo. are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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