Princeton, United States
Servion Global Solutions is a specialist CX Solutions provider that has been trusted by customer-centric brands to design, build, run, and optimize Contact Centers and Customer Experience solutions since 1995. Leveraging cutting-edge AI and cloud technologies, Servion is dedicated to helping businesses elevate their CX and EX with customer and employee-centric solutions. As a consulting-led, vendor-agnostic global system integrator, Servion aims to design, build, operate, and optimize CX by leveraging existing infrastructure and introducing cutting-edge AI and cloud technologies when it makes sense.
With a focus on Big Data, Information Technology, and Mobile industries, Servion has successfully assisted over 600 enterprises in migrating their contact centers to the cloud, seamlessly implementing AI in CX, integrating their business applications, and optimizing 24x7 managed services. Specializing in environments where risk and compliance are critical and the infrastructure is complex, Servion is committed to establishing long-term relationships with clients and aiding them in continuous improvement, reflected in their impressive client NPS of over 80!
The company secured a significant $74.00MPrivate Equity Round investment on 25 May 2017, with the investor being Everstone Capital. The United States headquartered company’s vision for the future seems promising with its innovative approach to CX solutions and strong backing from renowned investors.
