Shiprocket logo — India's #1 Customer Experience Platform For Direct Commerce...

Shiprocket

India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.

Founded 2012 India New Delhi, India 1755 employees Series E Total: $350.15M

General Information

Company Name Shiprocket
Founded Year 2012
Location India New Delhi, India +1
Founders / Decision Makers
Team member
Employees 1755
Funding Stage Series E
Social

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About Shiprocket

Shiprocket has established itself as India's #1 Customer Experience Platform For Direct Commerce, serving over 2.5 lakh eCommerce sellers across the nation. Since its inception in 2012, the company has developed into a leading eCommerce enablement platform by integrating shipping, fulfillment, and marketing solutions tailored for SMEs, D2C, and social commerce retailers in India.

By partnering with over 25 couriers, Shiprocket offers extensive reach, capable of handling shipments across 24,000+ pin codes in India and 220 countries worldwide. Its technological capabilities allow seamless integration with platforms like Shopify and Magento, facilitating superior logistics and a streamlined customer experience. With over 35 warehouses, the platform significantly reduces return-to-origin rates, enhancing consumer satisfaction and engagement.

Annually, the platform manages a GMV exceeding $2.5B and serves more than 70M consumers, with transaction growth charted between 2.5-3X year-on-year. Recently, Shiprocket garnered a $26.00M Series E investment on 01 December 2024 from notable investors like KdT Ventures, Tribe Capital, and Mitsubishi UFJ Financial Group.

Taxonomy: Customer Experience Platform, eCommerce Enablement, Direct Commerce, Shipping Solutions, Fulfillment Solutions, SME Support, D2C Retailers, Social Commerce, Multi-carrier API, Order Management, Payment Reconciliation, Machine Learning Engine, Logistics Data Platform, Courier Aggregation, Post-purchase Experience

Services & Products

Automated Shipping Solutions
Fulfillment and Warehousing
AI-Driven Marketing Tools
Financial Support Services
Cross-Border Trade Enablement
Seamless eCommerce Integrations

Target Customers

SMB Online Retailers D2C Brands Social Sellers Offline Stores Large Multi-Channel Businesses E-commerce Platforms

Funding Rounds & Investors (11)

View All
Funding Stage Amount Investors Lead Investors Date
Series E •••••• 4
Investor Investor
•••• ••••
01 Dec 2024
Series E •••••• 1
Investor
01 Oct 2023
Series E •••••• 6
Investor Investor Investor Investor
•••• ••••
01 Aug 2022
Late Vc •••••• 14
Investor Investor Investor Investor Investor Investor
•••• ••••
01 Dec 2021
Series D •••••• 10
Investor Investor Investor Investor Investor
•••• ••••
01 Jul 2021

View All 11 Funding Rounds

Shiprocket Alternatives & Competitors

View All Alternatives
Shiprocket vs

India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Selle...

Series Unknown
1721 employees
Advertising, E-Commerce
Shiprocket vs
FenixCommerce
FenixCommerce United States

Fuel Your eCommerce Success: Ship Smarter, Deliver Better, Profit More

Seed
64 employees
E-Commerce, Information Technology
Shiprocket vs
Fynd
Fynd India

India's largest omnichannel platform helping retail businesses accelerate growth. Get a demo today!

Series C
1239 employees
AI, Computing

FAQ About Shiprocket

India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.
Shiprocket was founded in 2012.
Shiprocket is headquartered in New Delhi, India.
Shiprocket has approximately 1755 employees.
Shiprocket has completed 11 funding rounds, raising a total of $350.15M. The latest funding stage is Series E.
Shiprocket offers: Automated Shipping Solutions, Fulfillment and Warehousing, AI-Driven Marketing Tools, Financial Support Services, Cross-Border Trade Enablement, Seamless eCommerce Integrations.
Top alternatives and competitors to Shiprocket include Shiprocket, FenixCommerce, Fynd, Retail Directions, fulfillmenttools. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Shiprocket and Shiprocket are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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