Shiprocket logo — India's #1 Customer Experience Platform For Direct Commerce...

Shiprocket

India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.

Founded 2012 India New Delhi, India 1755 employees Series E Total: $350.15M

General Information

Company Name Shiprocket
Founded Year 2012
Location India New Delhi, India
Founders / Decision Makers
Team member
Employees 1755
Funding Stage Series E
Business Model B2B, Platform, SaaS
Revenue Model Usage Based, Tiered Pricing, Service Fee
Social

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About Shiprocket

Shiprocket has established itself as India's #1 Customer Experience Platform For Direct Commerce, serving over 2.5 lakh eCommerce sellers across the nation. Since its inception in 2012, the company has developed into a leading eCommerce enablement platform by integrating shipping, fulfillment, and marketing solutions tailored for SMEs, D2C, and social commerce retailers in India.

By partnering with over 25 couriers, Shiprocket offers extensive reach, capable of handling shipments across 24,000+ pin codes in India and 220 countries worldwide. Its technological capabilities allow seamless integration with platforms like Shopify and Magento, facilitating superior logistics and a streamlined customer experience. With over 35 warehouses, the platform significantly reduces return-to-origin rates, enhancing consumer satisfaction and engagement.

Annually, the platform manages a GMV exceeding $2.5B and serves more than 70M consumers, with transaction growth charted between 2.5-3X year-on-year. Recently, Shiprocket garnered a $26.00M Series E investment on 01 December 2024 from notable investors like KdT Ventures, Tribe Capital, and Mitsubishi UFJ Financial Group.

Business keywords: Customer Experience Platform, eCommerce Enablement, Direct Commerce, Shipping Solutions, Fulfillment Solutions, SME Support, D2C Retailers, Social Commerce, Multi-carrier API, Order Management, Payment Reconciliation, Machine Learning Engine, Logistics Data Platform, Courier Aggregation, Post-purchase Experience

Services & Products

Automated Shipping Solutions
Fulfillment and Warehousing
AI-Driven Marketing Tools
Financial Support Services
Cross-Border Trade Enablement
Seamless eCommerce Integrations

Target Customers

SMB Online Retailers D2C Brands Social Sellers Offline Stores Large Multi-Channel Businesses E-commerce Platforms

Funding Rounds & Investors (11)

View All
Funding Stage Amount Investors Lead Investors Date
Series E $26.00M 4
KdT Ventures, Tribe Capital +2
01 Dec 2024
Series E $11.00M 1
AOS Capital
01 Oct 2023
Series E $33.50M 6
Huddle, March Capital +4
01 Aug 2022
Late VC $185.00M 14
March Capital, Info Edge Ventures +12
01 Dec 2021
Series D $41.30M 10
Info Edge Ventures, Bertelsmann India Investments +8
01 Jul 2021
Series C $27.00M 3
Mehta Ventures, Tribe Capital +1
01 Feb 2021
Series C $13.00M 3
Bertelsmann India Investments, InnoVen Capital +1
01 May 2020
Series B $4.10M 3
Beenext Capital, Bertelsmann India Investments +1
01 Jan 2018
Series B $8.00M 5
Beenext Capital, Bertelsmann India Investments +3
01 Jan 2016
Series A $1.00M 1
Nirvana Venture Advisors
01 Oct 2014

View All 11 Funding Rounds

FAQ About Shiprocket

India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.
Shiprocket was founded in 2012.
Shiprocket is headquartered in New Delhi, India.
Shiprocket has a B2B, Platform and SaaS business model. Its revenue comes from Usage Based, Tiered Pricing and Service Fee.
Shiprocket has approximately 1755 employees.
Shiprocket has completed 11 funding rounds, raising a total of $350.15M. The latest funding stage is Series E.
Shiprocket offers: Automated Shipping Solutions, Fulfillment and Warehousing, AI-Driven Marketing Tools, Financial Support Services, Cross-Border Trade Enablement, Seamless eCommerce Integrations.

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Source: BounceWatch company record for Shiprocket, https://bouncewatch.com/company/shiprocket, updated 20 May 2026. When citing, please name BounceWatch and link this page.

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