New Delhi, India
Shiprocket, launched in 2017, has solidified its position as India's #1 Customer Experience Platform For Direct Commerce, empowering over 2.5 Lakh eCommerce sellers. The company is pioneering a comprehensive eCommerce enablement platform aimed at providing digital retailers an end-to-end solution covering shipping, fulfillment, customer communication, and marketing tools.
Specializing in building an operating system for direct commerce, Shiprocket supports SMEs, D2C retailers, and social commerce sellers in India. The integration of 25+ courier partners facilitates logistics across 24,000+ pin codes in India and 220 countries globally. Their technology stack effectively connects shopping platforms like Shopify, Magento, and WooCommerce with their multi-carrier API, streamlining order management, shipping, COD orders, and payment reconciliation.
The platform handles more than 70M deliveries annually, supporting a seller base that generates over $2.5B GMV. Last receiving an investment of INR266.40M in 2018 from investors like Beenext Capital, Bertelsmann India Investments, and Nirvana Digital, Shiprocket continues its exponential growth, with transaction volumes increasing 2.5-3X year over year.
