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Shiprocket logo — India's #1 Customer Experience Platform For Direct Commerce...

Shiprocket

India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.

Founded 2012 India New Delhi, India 1721 employees Venture round Total: $276.65M Advertising, E-Commerce

General Information

Company Name Shiprocket
Founded Year 2012
Location India New Delhi, India
Employees 1721
Industries Advertising, E-Commerce
Funding Stage Venture round
Business Model B2B2C, Platform, SaaS
Revenue Model Usage Based, Service Fee, Tiered Pricing
Social

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About Shiprocket

Shiprocket, launched in 2017, has solidified its position as India's #1 Customer Experience Platform For Direct Commerce, empowering over 2.5 Lakh eCommerce sellers. The company is pioneering a comprehensive eCommerce enablement platform aimed at providing digital retailers an end-to-end solution covering shipping, fulfillment, customer communication, and marketing tools.

Specializing in building an operating system for direct commerce, Shiprocket supports SMEs, D2C retailers, and social commerce sellers in India. The integration of 25+ courier partners facilitates logistics across 24,000+ pin codes in India and 220 countries globally. Their technology stack effectively connects shopping platforms like Shopify, Magento, and WooCommerce with their multi-carrier API, streamlining order management, shipping, COD orders, and payment reconciliation.

The platform handles more than 70M deliveries annually, supporting a seller base that generates over $2.5B GMV. Last receiving an investment of INR266.40M in 2018 from investors like Beenext Capital, Bertelsmann India Investments, and Nirvana Digital, Shiprocket continues its exponential growth, with transaction volumes increasing 2.5-3X year over year.

Business keywords: Customer Experience Platform, Direct Commerce, eCommerce Enablement, Logistics Data Platform, Multi-carrier API, International Shipping, Fulfillment Solutions, Post-purchase Experience, Order Management, Payment Reconciliation, Shipping Solutions, D2C Retailers, Social Commerce, Consumer Engagement, Warehouse Network

Services & Products

Automated Shipping Solutions
Fulfillment and Warehousing
Cross-Border Trade Solutions
AI-Powered Marketing Tools
Financial Services for Business Growth

Target Customers

SMB Online Retailers D2C Brands Social Sellers Large Online & Offline Businesses Entrepreneurs on Social Media Platforms

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Venture Round INR266.40M 4
Beenext Capital Bertelsmann India Investments
Beenext Capital, Bertelsmann India Investments +2
17 Jan 2018
Series B $2.00M -
08 Mar 2016
Series B $6.00M 4
500 Startups Beenext Capital
500 Startups, Beenext Capital +2
18 Jan 2016
Series A $2.00M 2
500 Startups Nirvana Venture Advisors
500 Startups, Nirvana Venture Advisors
21 Oct 2014
Seed Round $250.00K -
23 Jul 2013

Shiprocket Alternatives & Competitors

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Shiprocket vs
Split Technologies, Inc.
Split Technologies, Inc. United States

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4 employees
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Shiprocket vs
Candid Marketing
Candid Marketing India

Creating Seamless Consumer Experiences through Omnichannel Activation.

209 employees
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Shiprocket vs
bandit app
bandit app Norway

Fastest growing marketplace, a virality machine to loved brands

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FAQ About Shiprocket

India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.
Shiprocket was founded in 2012.
Shiprocket is headquartered in New Delhi, India.
Shiprocket operates in Advertising and E-Commerce. Its work centres on Customer Experience Platform, Direct Commerce, eCommerce Enablement and Logistics Data Platform. Its customers include SMB Online Retailers, D2C Brands and Social Sellers.
Shiprocket has a B2B2C, Platform and SaaS business model. Its revenue comes from Usage Based, Service Fee and Tiered Pricing.
Shiprocket has approximately 1721 employees.
Shiprocket has completed 5 funding rounds, raising a total of $276.65M. The latest funding stage is Venture round.
Shiprocket offers: Automated Shipping Solutions, Fulfillment and Warehousing, Cross-Border Trade Solutions, AI-Powered Marketing Tools, Financial Services for Business Growth.
Top alternatives and competitors to Shiprocket include Split Technologies, Inc., Candid Marketing, bandit app, Vana, Shopkick by Trax. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Shiprocket and Split Technologies, Inc. are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Shiprocket, https://bouncewatch.com/company/shiprocket-360, updated 30 April 2026. When citing, please name BounceWatch and link this page.

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