Surfboard logo — Turn your support team into a profit centre

Surfboard

Turn your support team into a profit centre

Founded 2020 United Kingdom London, United Kingdom 25 employees Seed Total: $4.80M Internet

General Information

Company Name Surfboard
Founded Year 2020
Location United Kingdom London, United Kingdom
Employees 25
Industries Internet
Funding Stage Seed
Social

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About Surfboard

Surfboard is a customer support workforce management platform, with a focus on turning support teams into profit centers. Established in 2020 and headquartered in the United Kingdom, Surfboard has recently secured a significant €4.80M in a Seed Round investment on 21 November 2022. The investment was backed by a group of prominent investors including Fly Ventures, Speedinvest, Tokyo Black, Jonathan Lenson, Felix Jahn, Per Brilioth, Stan Massueras, Amit Gudka, Akhil Paul, and Michael Bannon. Surfboard's workforce management platform is used by renowned brands such as Ruggable, Beauty Pie, and Grow Therapy to internationalize and optimize their support teams. The platform offers a comprehensive solution for forecasting, capacity planning, scheduling, and performance analytics. By identifying hidden costs and inefficiencies within support functions, Surfboard aims to unlock the potential for proactive customer care and leverage a combination of human and AI service resourcing to drive profits.

Business keywords: Workforce Management, Customer Support Strategy, WFM Platform, Capacity Planning, Performance Analytics, Proactive Customer Care, Human and AI Service Resourcing

Services & Products

Integrated forecasting
Automated scheduling
Shift planning
Insights and reporting
Integrations

Target Customers

Support Teams Customer Support Managers Business Process Outsourcing (BPO) Managers Team Leads Support Operations Leads

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round €4.80M 10
Fly Ventures, Speedinvest +8
21 Nov 2022

Surfboard Alternatives & Competitors

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FAQ About Surfboard

Turn your support team into a profit centre
Surfboard was founded in 2020.
Surfboard is headquartered in London, United Kingdom.
Surfboard operates in Internet. Its work centres on Workforce Management, Customer Support Strategy, WFM Platform and Capacity Planning. Its customers include Support Teams, Customer Support Managers and Business Process Outsourcing (BPO) Managers.
Surfboard has approximately 25 employees.
Surfboard has completed 1 funding round, raising a total of $4.80M. The latest funding stage is Seed.
Surfboard offers: Integrated forecasting, Automated scheduling, Shift planning, Insights and reporting, Integrations.
Top alternatives and competitors to Surfboard include IBM Z IntelliMagic, Spider Strategies, PeopleMatter, Squadly, Heartpace HR. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Surfboard and IBM Z IntelliMagic are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Surfboard, https://bouncewatch.com/company/surfboard, updated 24 February 2025. When citing, please name BounceWatch and link this page.

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