Textual - SMS Commerce is an innovative platform that pioneers Text-to-Buy Commerce for brands, aiming to revolutionize mobile commerce for both customers and businesses. Founded in 2019 and headquartered in the United States, Textual's mission is to streamline mobile commerce by utilizing SMS, the most universal channel, to eliminate friction in the purchasing process.
The platform assists enterprise brands in boosting mobile revenue through Text-to-Buy and Text-to-Order programs, enabling customers to make purchases via text message without the need to enter credit card details. Additionally, Textual's marketing platform facilitates direct transactional m-commerce for various use cases, including product drops, exclusive offers, product reordering, and simplified ordering of food and beverages.
Recognizing SMS as the preferred channel for consumers and a means to enhance business efficiencies, Textual incorporates diverse cloud technologies, seamless transaction funnels, high security measures, AI (Generative and NLP), and most importantly, direct one-to-one contact with customers in a zero friction environment for a one text payment – termed as One Text Checkout.
By bringing purchase journeys to the forefront and providing a shortcut for customers, Textual aims to optimize the efficiency of digital commerce for brands. As of now, there is no publicly available information about their last investment and the involved investors.