Manchester, United Kingdom
MOJO-CX© by The Modular Analytics Company is a promising startup established in 2018 with a mission encapsulated in their slogan: "Empower contact centre agents and amazing things happen." The company, headquartered in the United Kingdom, operates at the intersection of AI, Big Data, EdTech, Marketing, and Machine Learning.
Their flagship product, MOJO-CX©, aims to revolutionize the contact center experience by analyzing conversations across both digital and voice channels. It offers insights into 100% of demand and performance, enabling companies to refine strategies based on real-time data. This capability not only benefits the business leaders but also empowers agents to focus on effective practices, driving overall efficiency and satisfaction.
In terms of financial backing, the company secured a $2.02M Seed Round investment on 01 October 2020, with support from investors including Foresight Group and the Greater Manchester Combined Authority.
