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Track.co logo — Empower your brand with unparalleled customer insights and s...

Track.co

Empower your brand with unparalleled customer insights and seamless interaction management for enhanced loyalty and service excellence.

Founded 2012 51-200 employees Series Unknown Total: $33.00M Enterprise Software, SaaS +1

General Information

Company Name Track.co
Founded Year 2012
Founders / Decision Makers
Team member Team member
Employees 51-200
Industries Enterprise Software, SaaS, Marketing
Funding Stage Series Unknown
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About Track.co

Track.co is a customer experience management and voice of the customer platform that aims to enhance customer service and boost loyalty for top-tier companies. The platform enables companies to listen to their customers through CX Metrics (NPS, CES, CSAT, etc.) and analyze customer journeys via real-time channels such as WhatsApp, SMS, Email, and in-app widgets. Additionally, organizations can manage customer interactions through numerous reports, pinpoint areas for improvement, and effectively communicate with customers to resolve issues and close the loop. Founded in 2012, Track.co caters to various industries and regions, positioning itself as a valuable solution for businesses looking to be more customer-centric in their CX programs. The latest investment of BRL33.00M in a Venture Round came on 24 May 2023, with participation from TM3 Capital and Green Rock. With its focus on empowering brands with unparalleled customer insights and seamless interaction management, Track.co presents an exciting opportunity for investors looking to tap into the enterprise software, SaaS, and marketing industries.

Taxonomy: Customer Experience Management, CX Metrics, Voice of Customer, Customer Interactions, Real-time Channels, Customer Loyalty, Customer Centricity, Enterprise Feedback Management, Text Analytics, Customer Success, Technology, Surveys

Funding Rounds & Investors (1)

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Funding Stage Amount Investors Lead Investors Date
Venture Round •••••• 2
Investor
•••• •••• 		24 May 2023

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FAQ About Track.co

Empower your brand with unparalleled customer insights and seamless interaction management for enhanced loyalty and service excellence.
Track.co was founded in 2012.
Track.co operates in the following industries: Enterprise Software, SaaS, Marketing.
Track.co has approximately 51-200 employees.
Track.co has completed 1 funding round, raising a total of $33.00M. The latest funding stage is Series Unknown.
Top alternatives and competitors to Track.co include hello again GmbH, Stentle, PortalCX, Intellum, DeLaphone GH. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Track.co and hello again GmbH are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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