Products

Signal Tracker Data Platform Data Enrichment API Intelligence desk

Solutions

Inward Investment & Aftercare Deal Origination Executive Search Corporate Development Signal-Based Outbound Competitive Intelligence Funding Signals Competitor Monitoring For Sales Teams For Founders For Agencies For Investors

Explore

Companies Live Signals Markets Trends

Resources

Signal Checker Blog Integrations FAQ Contact
Login Book a demo
Vocalcom logo — Omnichannel Contact Center Solutions

Vocalcom

Omnichannel Contact Center Solutions

Founded 1995 France France 229 employees Private Equity Total: $75.00M SaaS, Telecom

General Information

Company Name Vocalcom
Founded Year 1995
Location France France
Employees 229
Industries SaaS, Telecom
Funding Stage Private Equity
Social

BounceWatch is an independent company data service, not affiliated with Vocalcom. To contact Vocalcom, visit vocalcom.com.

Is this your company?

Confirm with your work e-mail, get the Verified badge and keep this profile correct yourself. Search engines and AI assistants read it every day.

Get Verified

How does Vocalcom compare?

A PDF of Vocalcom and up to 10 competitors you pick: team, funding, traffic and every dated move of the last 90 days. Each company is re-checked on the day you order, so it is current.

See a sample report

This takes a few seconds: we look beyond our own index too.

Meeting Vocalcom soon?

A one-page PDF brief: what it does, key facts, the last 90 days of dated moves and questions worth asking. Re-checked on the day you order. See a sample

About Vocalcom

Vocalcom is a SaaS startup, founded in 1996 and headquartered in France, offers omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. The company's slogan "Omnichannel Contact Center Solutions" reflects their focus on providing seamless customer experiences across various communication channels including voice, email, chat, and social media. With more than 1,200 customers in 47 countries and across 5 continents, Vocalcom has gained trust by orchestrating over 1 billion customer interactions annually in the cloud and on-premise. Noteworthy clients include HSBC, Axa, Renault, Vodafone, and FC Barcelona. The $50.00M Private Equity Round investment led by Apax Partners in 18 December 2014 signals external validation and support for Vocalcom's innovative solutions and growth potential. This investment aimed to further enhance Vocalcom's position as a world leader in omnichannel contact center solutions. Vocalcom's solutions aim to provide businesses with a comprehensive overview of the customer journey across all communication channels, with an open platform that seamlessly integrates with CRM and business applications. Their unique CTI solution developed natively in Salesforce further simplifies contact center management and enhances omnichannel customer interactions within the Salesforce ecosystem. In conclusion, Vocalcom's proven track record, global reach, and innovative solutions position the company as a significant player in the omnichannel contact center industry. The investment from Apax Partners reflects confidence in Vocalcom's ability to continue delivering value to its customers and driving further growth and innovation in the sector.

Business keywords: Omnichannel Contact Center Solutions, Cloud Contact Center Solutions, Sales/Telemarketing, Debt Collection, CRM Integration, Salesforce CTI, Customer Engagement, Omnichannel Customer Experience, Sales Acceleration Technology, Digital and Mobile Marketing, Real-time Feedback Management, Multi-channel Routing, PCI DSS-compliant, Customer Interaction Applications

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Private Equity Round $50.00M 1
Apax Partners
Apax Partners
18 Dec 2014
Private Equity Round $25.00M 1
Bpifrance
Bpifrance
01 Jan 2014

Vocalcom Alternatives & Competitors

View All Alternatives
Vocalcom vs
Natterbox
Natterbox United Kingdom

An AI Powered Contact Center Solution for Salesforce.

Venture round
129 employees
AI, Messaging and Telecommunications
Compare Vocalcom vs Natterbox
Vocalcom vs
Convoso
Convoso United States

Contact center solution and conversational AI driving more conversations and more revenue for sales...

230 employees
IT, Internet
Compare Vocalcom vs Convoso
Vocalcom vs
ContactOne
ContactOne United Kingdom

Customer Service Solutions . Sales . Contact Centres . Outbound Diallers

6 employees
SaaS, Telecom
View all alternatives

FAQ About Vocalcom

Omnichannel Contact Center Solutions
Vocalcom was founded in 1995.
Vocalcom is headquartered in France.
Vocalcom operates in SaaS and Telecom. Its work centres on Omnichannel Contact Center Solutions, Cloud Contact Center Solutions, Sales/Telemarketing and Debt Collection.
Vocalcom has approximately 229 employees.
Vocalcom has completed 2 funding rounds, raising a total of $75.00M. The latest funding stage is Private Equity.
Top alternatives and competitors to Vocalcom include Natterbox, Convoso, ContactOne, IPscape, AMC Technology. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Vocalcom and Natterbox are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Vocalcom, https://bouncewatch.com/company/vocalcom, updated 30 December 2024. When citing, please name BounceWatch and link this page.

Analytics cookies (ours + Google). Cookie Policy

Book a demo 30 minutes