WorkStep, founded in 2017 and headquartered in the United States, offers a cutting-edge, AI-powered employee engagement platform specifically designed for distributed frontline teams. Under the slogan, "The next era of engagement has arrived," this Information Technology and SaaS innovator is revolutionizing how Human Resources and operations leaders interact with employee data.
The company's platform extends beyond traditional sentiment measurement, providing real-time action triggers through smart surveys, AI-driven insights, and built-in communication tools. Key services include structured employee feedback collection, comprehensive reporting features, machine learning-based predictive analytics, and impact analysis to track initiative success. Additionally, the platform supports direct communication avenues while maintaining anonymity.
In January 2022, WorkStep secured a $25.00M Series B investment from distinguished backers including Engage, FirstMark, Social Capital, Tech Square Ventures, and others. This positions WorkStep to further expand its offerings in HR tech, aiming to enhance employee retention, increase productivity, and cut costs for frontline workforce management.