Yumpingo logo — The next-gen customer experience management platform for the...

Yumpingo

The next-gen customer experience management platform for the hospitality industry that creates more happy guests.

Founded 2015 United Kingdom Birmingham, United Kingdom 28 employees Acquired Total: $11.00M Analytics, Big Data +3

General Information

Company Name Yumpingo
Founded Year 2015
Location United Kingdom Birmingham, United Kingdom
Founders / Decision Makers
Team member
Employees 28
Industries Analytics, Big Data, Information Technology +2
Funding Stage Acquired
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Usage Based, Service Fee
Social

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About Yumpingo

Yumpingo is positioning itself as a transformative player in the hospitality industry with its next-generation customer experience management platform. Founded in 2015 in the United Kingdom, the company's platform provides restaurants with a detailed, real-time analysis of customer feedback through its innovative One-Minute Review. This feature helps restaurants like Texas Roadhouse, California Pizza Kitchen, The Restaurant Group, Yo Sushi, and Nando’s understand customer satisfaction at multiple levels, including specific dish and server performance.

Targeting industries such as Analytics, Big Data, and SaaS, Yumpingo offers a comprehensive solution that enhances the guest experience significantly. The platform's capability to translate data into actionable insights helps restaurant operators make informed decisions to improve their service offerings.

The company's latest funding, a $10.00M Series A round completed on January 29, 2020, with investors such as Smedvig Ventures and Branded Hospitality Ventures, underscores its growth potential and market versatility. Yumpingo continues to attract investment, indicating strong confidence in its ability to succeed and scale within the competitive hospitality sector.

Business keywords: big data analytics, restaurant industry, customer feedback, operational control, financial risk management, data intelligence, top-notch food and service, data-driven insights, business intelligence, feedback management

Services & Products

real-time feedback collection
data-driven insights for restaurants
customer experience enhancement
user-friendly survey tools

Target Customers

restaurant guests restaurant brands hospitality businesses consumers seeking better dining experiences

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Acquisition Undisclosed 1
Black Box Intelligence
01 May 2025
Series A $10.00M 3
Smedvig Capital, Taylor Ventures +1
01 Jan 2020
Angel £1.00M 4
Taylor Ventures, Navon Capital +2
01 Apr 2018

Yumpingo Alternatives & Competitors

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FAQ About Yumpingo

The next-gen customer experience management platform for the hospitality industry that creates more happy guests.
Yumpingo was founded in 2015.
Yumpingo is headquartered in Birmingham, United Kingdom.
Yumpingo operates in Analytics, Big Data, Information Technology, Payments and SaaS. Its work centres on big data analytics, restaurant industry, customer feedback and operational control. Its customers include restaurant guests, restaurant brands and hospitality businesses.
Yumpingo has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
Yumpingo has approximately 28 employees.
Yumpingo has completed 3 funding rounds, raising a total of $11.00M. The latest funding stage is Acquired.
Yumpingo offers: real-time feedback collection, data-driven insights for restaurants, customer experience enhancement, user-friendly survey tools.
Top alternatives and competitors to Yumpingo include Looker, Nuevora, Nichefire, Habidatum, Powerlytics. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Yumpingo and Looker are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Yumpingo, https://bouncewatch.com/company/yumpingo, updated 5 December 2025. When citing, please name BounceWatch and link this page.

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