Berlin, Germany
zenloop, founded in 2018, stands out as a leading player in the Automation and SaaS industries. Headquartered in Germany, this company presents itself as a "Best in class CX & Action Management Platform powered by AI," with the accolade of being the Winner of the K5 COMMERCE AWARD 2024 in the "Customer Experience" category.
At its core, zenloop is an integrated experience management platform utilizing the Net Promoter Score®. By using artificial intelligence, it efficiently gathers and analyzes customer feedback from multiple touchpoints along the customer journey, providing actionable insights for customer retention and re-engagement. The platform's compatibility with top-tier solutions like Salesforce, Spryker, and Shopify enhances its appeal, making it a seamless addition for businesses.
The company was supported by a €6.10M Series A investment in June 2020 from investors such as Nauta Capital, Signals Venture Capital, and Piton Capital. With a diverse client portfolio, including names like Thalia and Douglas, zenloop is well-positioned for further growth, making it a compelling proposition for investors.
