Products

Signal Tracker Data Platform Data Enrichment API Intelligence desk

Solutions

Inward Investment & Aftercare Deal Origination Executive Search Corporate Development Signal-Based Outbound Competitive Intelligence Funding Signals Competitor Monitoring For Sales Teams For Founders For Agencies For Investors

Explore

Companies Live Signals Markets Trends

Resources

Signal Checker Blog Integrations FAQ Contact
Login Book a demo
zenloop logo — Best in class CX & Action Management Platform powered by AI...

zenloop

Best in class CX & Action Management Platform powered by AI | Winner of the K5 COMMERCE AWARD 2024 "Customer Experience"

Founded 2018 Germany Berlin, Germany 16 employees Acquired Total: $12.10M Automation, SaaS

General Information

Company Name zenloop
Founded Year 2018
Location Germany Berlin, Germany
Employees 16
Industries Automation, SaaS
Funding Stage Acquired
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Usage Based, Tiered Pricing
Social

BounceWatch is an independent company data service, not affiliated with zenloop. To contact zenloop, visit zenloop.com.

Is this your company?

Confirm with your work e-mail, get the Verified badge and keep this profile correct yourself. Search engines and AI assistants read it every day.

Get Verified

How does zenloop compare?

A PDF of zenloop and up to 10 competitors you pick: team, funding, traffic and every dated move of the last 90 days. Each company is re-checked on the day you order, so it is current.

See a sample report

This takes a few seconds: we look beyond our own index too.

Meeting zenloop soon?

A one-page PDF brief: what it does, key facts, the last 90 days of dated moves and questions worth asking. Re-checked on the day you order. See a sample

About zenloop

zenloop, founded in 2018, stands out as a leading player in the Automation and SaaS industries. Headquartered in Germany, this company presents itself as a "Best in class CX & Action Management Platform powered by AI," with the accolade of being the Winner of the K5 COMMERCE AWARD 2024 in the "Customer Experience" category.

At its core, zenloop is an integrated experience management platform utilizing the Net Promoter Score®. By using artificial intelligence, it efficiently gathers and analyzes customer feedback from multiple touchpoints along the customer journey, providing actionable insights for customer retention and re-engagement. The platform's compatibility with top-tier solutions like Salesforce, Spryker, and Shopify enhances its appeal, making it a seamless addition for businesses.

The company was supported by a €6.10M Series A investment in June 2020 from investors such as Nauta Capital, Signals Venture Capital, and Piton Capital. With a diverse client portfolio, including names like Thalia and Douglas, zenloop is well-positioned for further growth, making it a compelling proposition for investors.

Business keywords: Experience Management, Net Promoter Score, SaaS Solution, Customer Feedback, Customer Retention, Customer Relationship Management, Tech Integration, Survey Tool, Action Management, Customer Experience Management, User Experience, Feedback Analysis, CX Platform

Services & Products

Collect Customer Insights
Automated Feedback Analysis
Integration with Technology Partners
Customer Advocacy Programs
Customer Feedback-driven Initiatives

Target Customers

Energy Industry Retail Industry Internet Services Financial Services

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Acquisition Undisclosed 1
The Group Ventures
The Group Ventures
01 Mar 2023
Early VC €6.10M 3
Nauta Capital Signals Venture Capital Piton Capital
Nauta Capital, Signals Venture Capital +1
01 Jun 2020
Seed $6.00M 2
Nauta Capital Piton Capital
Nauta Capital, Piton Capital
01 Feb 2019

Latest News

View All
Payhawk raises $112m in second largest B2B Series B in CEE — Fintechfutures.com
Payhawk raises $112m in second largest B2B Series B in CEE
Fintechfutures.com Mar 26, 2025

zenloop Alternatives & Competitors

View All Alternatives
zenloop vs
Feedback App - FellaFeeds
Feedback App - FellaFeeds India

A real-time digital customer/employee feedback tool

9 employees
Automation, E-Commerce
zenloop vs
Swell
Swell United States

Modernizing experience management for healthcare by optimizing the way they capture public reviews a...

Venture round
48 employees
Automation, Information Technology
zenloop vs
Parampara
Parampara Australia

Good things start with conversation | Conversational survey, more engaging training, connecting with...

Seed
9 employees
Analytics, Automation
View all alternatives

FAQ About zenloop

Best in class CX & Action Management Platform powered by AI | Winner of the K5 COMMERCE AWARD 2024 "Customer Experience"
zenloop was founded in 2018.
zenloop is headquartered in Berlin, Germany.
zenloop operates in Automation and SaaS. Its work centres on Experience Management, Net Promoter Score, SaaS Solution and Customer Feedback. Its customers include Energy Industry, Retail Industry and Internet Services.
zenloop has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Tiered Pricing.
zenloop has approximately 16 employees.
zenloop has completed 3 funding rounds, raising a total of $12.10M. The latest funding stage is Acquired.
zenloop offers: Collect Customer Insights, Automated Feedback Analysis, Integration with Technology Partners, Customer Advocacy Programs, Customer Feedback-driven Initiatives.
Top alternatives and competitors to zenloop include Feedback App - FellaFeeds , Swell, Parampara, Refresh, AskNicely. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
zenloop and Feedback App - FellaFeeds are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for zenloop, https://bouncewatch.com/company/zenloop, updated 28 March 2026. When citing, please name BounceWatch and link this page.

Analytics cookies (ours + Google). Cookie Policy

Book a demo 30 minutes