Zingtree logo — Intelligent Process Automation for Customer Support

Zingtree

Intelligent Process Automation for Customer Support

Founded 2020 United States Palo Alto, United States 39 employees Series A Total: $18.50M Information Technology, Internet +1

General Information

Company Name Zingtree
Founded Year 2020
Location United States Palo Alto, United States +2
Employees 39
Industries Information Technology, Internet, SaaS
Funding Stage Series A
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About Zingtree

Zingtree is an AI-enabled CX automation platform, aiming to revolutionize customer experience for B2C enterprises. The platform offers a range of features such as a no-code authoring tool, advanced reporting, native integrations, DecisionEngine™, and automated triggers, empowering businesses to streamline self-service, and enhance agent efficiency. Founded in 2014, Zingtree has garnered significant attention and support, securing a substantial $15.00M Series A investment on 20 January 2022, with notable investors including Madrona, Storm Ventures, Conductive Ventures, Hilarie Koplow-McAdams, and VITALIZE Venture Capital. With its innovative approach and strong backing, Zingtree is well-positioned to reshape the Information Technology, Internet, and SaaS industries, offering a promising investment opportunity for venture capitalists.

Taxonomy: AI-enabled CX automation platform, No-code authoring tool, Advanced reporting, Native integrations, DecisionEngine™, Automated triggers, Interactive decision tree software, Business process automation, Customer support, Call centers, Self-service support, Knowledge management, Agent scripting, Intelligent automation, Agent assist

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series A •••••• 5
Investor Investor Investor
•••• ••••
20 Jan 2022
Seed Round •••••• 1 •••• •••• 20 Nov 2020
Seed Round •••••• 2
Investor
•••• ••••
15 Aug 2020

Zingtree Alternatives & Competitors

Zingtree vs
Rezo.ai
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Zingtree vs
Engagely.ai
Engagely.ai United Kingdom

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Zingtree vs
Cohere
Cohere United States

Exceed customer expectations 24/7/365. Drive support costs down, and CSAT up.

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11 employees
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FAQ About Zingtree

Intelligent Process Automation for Customer Support
Zingtree was founded in 2020.
Zingtree is headquartered in Palo Alto, United States.
Zingtree operates in the following industries: Information Technology, Internet, SaaS.
Zingtree has approximately 39 employees.
Zingtree has completed 3 funding rounds, raising a total of $18.50M. The latest funding stage is Series A.
Top alternatives and competitors to Zingtree include Rezo.ai, Engagely.ai, Cohere, Fini, Talkdesk. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Zingtree and Rezo.ai are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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