Zingtree is an AI-enabled CX automation platform, aiming to revolutionize customer experience for B2C enterprises. The platform offers a range of features such as a no-code authoring tool, advanced reporting, native integrations, DecisionEngine™, and automated triggers, empowering businesses to streamline self-service, and enhance agent efficiency. Founded in 2014, Zingtree has garnered significant attention and support, securing a substantial $15.00M Series A investment on 20 January 2022, with notable investors including Madrona, Storm Ventures, Conductive Ventures, Hilarie Koplow-McAdams, and VITALIZE Venture Capital. With its innovative approach and strong backing, Zingtree is well-positioned to reshape the Information Technology, Internet, and SaaS industries, offering a promising investment opportunity for venture capitalists.
Zingtree
Intelligent Process Automation for Customer Support
Palo Alto, United States
39 employees
Series A
Total: $18.50M
Information Technology, Internet +1
General Information
Palo Alto, United States
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United States Market
Information Technology
About Zingtree
Business keywords: AI-enabled CX automation platform, No-code authoring tool, Advanced reporting, Native integrations, DecisionEngine™, Automated triggers, Interactive decision tree software, Business process automation, Customer support, Call centers, Self-service support, Knowledge management, Agent scripting, Intelligent automation, Agent assist
Funding Rounds & Investors (3)
View All| Funding Stage | Amount | Investors | Lead Investors | Date |
|---|---|---|---|---|
| Series A | $15.00M | 5 |
|
20 Jan 2022 |
| Seed Round | Undisclosed | 1 |
VITALIZE Venture Capital
|
20 Nov 2020 |
| Seed Round | $3.50M | 2 |
|
15 Aug 2020 |
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FAQ About Zingtree
Source: BounceWatch company record for Zingtree, https://bouncewatch.com/company/zingtree, updated 25 November 2024. When citing, please name BounceWatch and link this page.
