Gorgias
The conversational AI platform for ecommerce that drives sales and resolves support inquiries.
513 employees · est. 2015 · San Francisco, United States
Gorgias is the older company (2016 vs 2015); Gorgias is the larger of the two.
Side-by-Side Comparison
| Metric | Apifonica | Gorgias |
|---|---|---|
| Founded | ||
| Founded | 2016 | 2015 older |
| Headquarters | ||
| Headquarters | Tallinn, Estonia | San Francisco, United States |
| Employees | ||
| Employees | 46 | 513 larger |
| Industry | ||
| Industry | AI, API, Automation | Marketing |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Series C |
| Total Funding | ||
| Total Funding | Not tracked yet | $101.40M |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | 7 |
| Services | ||
| Services | Not tracked yet | AI Agent for Customer Support, Unified Omnichannel Inbox, Shopping Assistant, Voice and SMS Support, AI Coaching for Agents, Custom Integrations |
| Target Customers | ||
| Target Customers | Not tracked yet | Ecommerce Brands, Shopify Merchants, Enterprise Retailers, Customer Support Teams, Online Retailers in Apparel, Beauty, Home & Garden, Health & Wellness |
| Taxonomy | ||
| Taxonomy | Cloud Communications, Customer Relations Automation, Conversational Bots, Multilingual Support, API Integration | Conversational AI, Ecommerce, Customer Support Automation, Personalized Customer Interaction, Order Management, Shopify Integration, Live Chat, Omnichannel Support, Help Desk, Social Media Support, Ecommerce Integration, Sustainable Workplace Practices |
| Website | ||
| Website | apifonica.com | gorgias.com |
About Apifonica
Apifonica is a cloud communications company offering customer relations automation solutions with advanced bots in over 150 languages. Founded in 2015 and based in Estonia, the company's platform enables enterprises to effortlessly manage B2C communications across multiple channels such as phone cal...
About Gorgias
Gorgias, founded in 2015, is a standout in the Marketing industry, particularly tailored to the ecommerce sector. The company has carved a niche as a Conversational AI platform that seamlessly drives sales and aids in support inquiry resolutions. With its platform designed primarily for Shopify, Gor...
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Funding, hiring, leadership and stack changes at Apifonica and Gorgias — by email.
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Compiled from the BounceWatch company index. We last looked at Apifonica on 11 Sep 2024, and Gorgias on 9 Sep 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.