Bespoken AI
Conversational AI Testing for IVR, Chatbots, and LLMs
9 employees · est. 2016 · Orlando, United States
-logo.jpg "Conversation Design Institute (CDI)"){kind=logo}
Conversation Design Institute (CDI)
CDI is the leading training, certification, and consulting group for building conversational AI assistants at scale.
26 employees · est. 2018 · Amsterdam, The Netherlands
Bespoken AI is the older company (2016 vs 2018); Conversation Design Institute (CDI) is the larger of the two.
Side-by-Side Comparison
| Metric | Bespoken AI | Conversation Design Institute (CDI) |
|---|---|---|
| Founded | ||
| Founded | 2016 older | 2018 |
| Headquarters | ||
| Headquarters | Orlando, United States | Amsterdam, The Netherlands |
| Employees | ||
| Employees | 9 | 26 larger |
| Industry | ||
| Industry | IT | AI, Content Creators, Internet |
| Funding Stage | ||
| Funding Stage | Series Unknown | Not tracked yet |
| Total Funding | ||
| Total Funding | $4.68M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 2 | Not tracked yet |
| Services | ||
| Services | Automated Testing for IVR and Chatbots, Exploratory Testing, Functional Testing, Load Testing, Monitoring and Alerts, Defect Identification and Triage, Quality Optimization for Customer Journeys | Training and Certification, Consulting Services, Workshops, AI Maturity Assessment, Chatbot Excellence Program |
| Target Customers | ||
| Target Customers | Enterprises, Contact Centers, Organizations utilizing Conversational AI, IVR Systems Users, Businesses focusing on Customer Experience | Businesses in Finance, Healthcare Industry, Telecom Sector, Government Agencies, Higher Education Institutions, Customer Service Teams |
| Taxonomy | ||
| Taxonomy | Conversational AI, IVR Systems, Chatbots, LLMs, AI Training, Performance Monitoring, Load Testing, Contact Center Technologies, ASR Benchmarking, Transcription, Call Analytics, Sentiment Analysis, Voice Application Development, Software Testing | Conversational AI, Chatbot Development, Voice Assistants, Conversation Design, Certification Programs, Enterprise Training, AI Consulting, Human-Centered AI, Conversational Copywriting, UX Writing, Scenario Development, Customer Service Automation, Technology Standards, AI Assistant Deployment, Digital Marketing Integration |
| Website | ||
| Website | bespoken.io | conversationdesigninstitute.com |
About Bespoken AI
Bespoken AI, founded in 2016, operates in the IT industry, with headquarters in the United States. The company has carved a niche for itself by offering specialized services aimed at enhancing and ensuring the quality of conversational AI experiences through testing, training, and monitoring. Bespo...
About Conversation Design Institute (CDI)
Conversation Design Institute (CDI), founded in 2018, positions itself as the leading player in the training, certification, and consulting sector for conversational AI assistants. With bases in both Austin, USA, and Amsterdam, NL, this Netherlands-headquartered company serves over 200 enterprise cl...
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Compiled from the BounceWatch company index. We last looked at Bespoken AI on 1 Apr 2026, and Conversation Design Institute (CDI) on 18 Jun 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
