Infinity CCS Ltd
Infinity’s interaction management software guides your people to the right outcome every time
16 employees · est. 1998 · Birmingham, United Kingdom
Infinity CCS Ltd is the older company (2019 vs 1998); charles is the larger of the two.
Side-by-Side Comparison
| Metric | charles | Infinity CCS Ltd |
|---|---|---|
| Founded | ||
| Founded | 2019 | 1998 older |
| Headquarters | ||
| Headquarters | Berlin, Germany | Birmingham, United Kingdom |
| Employees | ||
| Employees | 73 larger | 16 |
| Industry | ||
| Industry | E-Commerce, SaaS, Marketing | Information Technology |
| Funding Stage | ||
| Funding Stage | Series A | Series Unknown |
| Total Funding | ||
| Total Funding | $27.40M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 4 | 1 |
| Services | ||
| Services | Click-to-Message Ads, Subscriber Collection, Appointment Booking, Lead Qualification, Product Recommendations, Abandoned Cart Recovery, FAQ Automation, Campaigns Management, Customer Service, Referral Programs, Transactional Updates | Not tracked yet |
| Target Customers | ||
| Target Customers | eCommerce Companies, Retail Brands, Automotive Industry, D2C Companies, Marketing Teams | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Conversational AI, CRM Integration, Messaging Apps, Marketing Automation, Customer Retention, Revenue Enhancement, GDPR Compliance, Omnichannel Strategy, WhatsApp Marketing, Campaign Management, Automated Flows, Shopify Integration, Zendesk Integration, Klaviyo Integration | Not tracked yet |
| Website | ||
| Website | hello-charles.com | infinityccs.com |
About charles
charles, founded in 2019, is a dynamic player in the E-Commerce, SaaS, Marketing, CRM, and Sales sectors. Based in Berlin, charles operates as a Conversational AI & CRM solution, offering businesses an innovative approach to customer interaction by enhancing existing marketing channels with messagin...
About Infinity CCS Ltd
Infinity’s interaction management software lets you build low-code workflows that present frontline staff with everything they need in one window to deliver the right response every time. Our contact centre software solutions optimise efficiencies and outcomes for key organisations in emergency serv...
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BounceWatch watches charles and Infinity CCS Ltd for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at charles and Infinity CCS Ltd — by email.
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Compiled from the BounceWatch company index. We last looked at charles on 14 May 2026, and Infinity CCS Ltd on 28 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.