Chat360
Engage with your customers on their preferred platforms with our Generative AI-powered solutions
89 employees · est. 2020 · Pune, India
Parloa
Amplify your customer service experience with an AI agent management platform.
580 employees · est. 2018 · Berlin, Germany
Parloa is the older company (2020 vs 2018); Parloa is the larger of the two.
Side-by-Side Comparison
| Metric | Chat360 | Parloa |
|---|---|---|
| Founded | ||
| Founded | 2020 | 2018 older |
| Headquarters | ||
| Headquarters | Pune, India | Berlin, Germany |
| Employees | ||
| Employees | 89 | 580 larger |
| Industry | ||
| Industry | Analytics, Internet, Marketing | Marketing |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Series D |
| Total Funding | ||
| Total Funding | Not tracked yet | $555.70M |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | 6 |
| Services | ||
| Services | Not tracked yet | AI Agent Development, Customer Engagement Optimization, Automated Call Routing, Personalized Experience Creation, Customer Relationship Management |
| Target Customers | ||
| Target Customers | Not tracked yet | Insurance Companies, Retail Businesses, Travel and Hospitality Sector, Financial Services, Utilities, Healthcare Providers, Media and Entertainment Firms, IT Support Services, eCommerce Platforms |
| Taxonomy | ||
| Taxonomy | Conversational Marketing Platform, AI-powered Chatbots, Omnichannel Customer Engagement, Customer Support Automation, Lead Generation, Multilingual Support, Conversational Analytics, No-code Platform, CRM Integration, E-commerce Solutions | AI Agent Management, Conversational AI, Customer Service Automation, Voice AI, Generative AI, Contact Center Platform, Enterprise Platform, Chatbot Services, Agentic CX, Messenger Automation, Low-Code Frontend, Telephony, Customer Experience Enhancement, Unified Training Data |
| Website | ||
| Website | chat360.io | parloa.com |
About Chat360
Chat360 is a pioneering company that offers Generative AI-powered solutions to enable businesses to engage with their customers across various platforms. The company's multichannel conversational marketing platform is trusted by over 300 global brands, leveraging advanced AI to simplify and automate...
About Parloa
Parloa, a company setting benchmarks in the Marketing industry, champions the use of AI for enriched customer service experience. With its headquarters in Germany, Parloa enables enterprises globally to build, train, and manage AI-driven solutions that enhance customer interactions. This endeavor is...
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Funding, hiring, leadership and stack changes at Chat360 and Parloa — by email.
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Compiled from the BounceWatch company index. We last looked at Chat360 on 13 Nov 2024, and Parloa on 11 Aug 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.