ChatWith.io
The perfect plug-in for gaining and retaining customers
6 employees · est. 2018 · Madrid, Spain
Gladly
Customer experience AI built to engage, not deflect.
237 employees · est. 2014 · San Francisco, United States
Gladly is the older company (2018 vs 2014); Gladly is the larger of the two.
Side-by-Side Comparison
| Metric | ChatWith.io | Gladly |
|---|---|---|
| Founded | ||
| Founded | 2018 | 2014 older |
| Headquarters | ||
| Headquarters | Madrid, Spain | San Francisco, United States |
| Employees | ||
| Employees | 6 | 237 larger |
| Industry | ||
| Industry | Messaging and Telecommunications, CRM and Sales | IT, Information Technology, SaaS |
| Funding Stage | ||
| Funding Stage | Seed | Series Unknown |
| Total Funding | ||
| Total Funding | $1.00M | $168.00M |
| Funding Rounds | ||
| Funding Rounds | 2 | 6 |
| Services | ||
| Services | Not tracked yet | AI-powered Customer Support Platform, Omnichannel Customer Management, Automated and Human-assisted Conversations |
| Target Customers | ||
| Target Customers | Not tracked yet | Retail Brands, E-commerce Businesses, Airlines, Small and Growing Businesses, Customer Support Teams |
| Taxonomy | ||
| Taxonomy | Customer Communication, Customer Management, WhatsApp Business, Customer Support, Direct Communication Channel, User Engagement | Customer Experience AI, Customer Service Platform, B2C Communication, Omnichannel Engagement, AI-powered Automation, Customer Engagement, Seamless Communication, Voice And Messaging, Customer Loyalty, Digital Customer Service, AI-driven Conversations, Agent Empowerment, Customer Devotion, Cost-saving Solutions, Multi-channel Support |
| Website | ||
| Website | chatwith.io | gladly.ai |
About ChatWith.io
ChatWith.io, with its slogan "The perfect plug-in for gaining and retaining customers," aims to revolutionize customer communication. The startup was founded in 2021 and is headquartered in Spain. The company recently secured a €750.00K Seed Round investment on 22 December 2021 from Spanish Angels C...
About Gladly
Gladly, founded in 2014 and headquartered in the United States, has established itself as a notable player in the IT and SaaS industries. The company distinguishes itself with the slogan: "Customer experience AI built to engage, not deflect." Positioning itself towards business leaders, Gladly is c...
We will tell you when either one moves
BounceWatch watches ChatWith.io and Gladly for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at ChatWith.io and Gladly — by email.
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Compiled from the BounceWatch company index. We last looked at ChatWith.io on 11 Sep 2024, and Gladly on 23 Mar 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.