Connectel AB
Satisfied customers are the heart of every successful business. Deliver great service with Connectel. Because you care.
21 employees · est. 2008 · Stockholm, Sweden
Tactful
The agentic CX platform that resolves every conversation, across every channel.
112 employees · est. 2016 · Cambridge, United Kingdom
Connectel AB is the older company (2008 vs 2016); Tactful is the larger of the two.
2 signals in the last 90 days
Side-by-Side Comparison
| Metric | Connectel AB | Tactful |
|---|---|---|
| Founded | ||
| Founded | 2008 older | 2016 |
| Headquarters | ||
| Headquarters | Stockholm, Sweden | Cambridge, United Kingdom |
| Employees | ||
| Employees | 21 | 112 larger |
| Industry | ||
| Industry | IT, Information Technology, Privacy and Security | AI, Enterprise Software, SaaS |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Convertible Note |
| Total Funding | ||
| Total Funding | Not tracked yet | $200.00K |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | 1 |
| Services | ||
| Services | Not tracked yet | Unified Inbox, AI-Powered Automation, Real-Time Analytics Dashboards, Social Media Management Tools, Cart Recovery Solutions, Order Tracking Automation, Governed Workflow Automation |
| Target Customers | ||
| Target Customers | Not tracked yet | CX Managers, Ecommerce Managers, IT Teams, Agents, Supervisors, Financial Services Firms, Education Institutions, Hospitality Providers |
| Taxonomy | ||
| Taxonomy | Customer Engagement, Contact Center, Chatbots, Omnichannel, Workforce Management, Help Desk, SMS & Message Handling, VoIP, Call Recording, Dialer, NPS/CSAT, Knowledgebase/FAQ | Agentic CX Platform, Omnichannel Engagement, AI Automation, Customer Experience Management, Customer Retention, Conversation Analytics, Sentiment Analysis, AI Agents, Workflows Automation, Enterprise-Grade Solutions, Integration With ERP/CRM, Contact Centre Solutions, Customer 360-View |
| Website | ||
| Website | connectel.io | tactful.ai |
About Connectel AB
Connectel AB is a Swedish startup that prioritizes customer satisfaction in every aspect of its operations. Founded in 2008, the company's slogan, "Satisfied customers are the heart of every successful business. Deliver great service with Connectel. Because you care," reflects its commitment to cust...
About Tactful
Tactful, founded in 2016 and based in the United Kingdom, operates at the intersection of AI, Enterprise Software, SaaS, and Machine Learning. The company pioneers an agentic CX platform designed to enhance customer service by resolving conversations across various channels such as chat, social, ema...
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Funding, hiring, leadership and stack changes at Connectel AB and Tactful — by email.
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Compiled from the BounceWatch company index. We last looked at Connectel AB on 28 Oct 2024, and Tactful on 26 Aug 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.