Decagon vs Rasa
Decagon
Empowering every brand to deliver concierge customer experiences
324 employees · est. 2023 · San Francisco, United States
Rasa
Leverages natural language processing research, machine learning and flexible infrastructure to developers for conversational AI
187 employees · est. 2016 · San Francisco, United States
Rasa is the older company (2023 vs 2016); Decagon is the larger of the two.
Side-by-Side Comparison
| Metric | Decagon | Rasa |
|---|---|---|
| Founded | ||
| Founded | 2023 | 2016 older |
| Headquarters | ||
| Headquarters | San Francisco, United States | San Francisco, United States |
| Employees | ||
| Employees | 324 larger | 187 |
| Industry | ||
| Industry | Not tracked yet | AI, Machine Learning |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Series C |
| Total Funding | ||
| Total Funding | $481.00M | $70.10M |
| Funding Rounds | ||
| Funding Rounds | 6 | 6 |
| Services | ||
| Services | AI Concierge Services, Omnichannel Customer Interaction, Automated Workflow Management, Real-time Analytics and Reporting, AI Agent Development and Optimization | Conversational AI Platform, Enterprise RAG (Real-time Information Retrieval), Voice Infrastructure, Agentic AI Development, AI Agent Customization and Deployment |
| Target Customers | ||
| Target Customers | Enterprises in Retail, Travel and Hospitality, Technology Firms, Financial Services Companies, Health & Wellness Industries, Media Organizations, Telecommunications Companies | Enterprise Teams, Financial Services, Retail Businesses, Government Agencies, Healthcare Providers, Telecommunication Companies, Insurance Firms, Travel and Hospitality Industry |
| Taxonomy | ||
| Taxonomy | Conversational AIAI AgentsVoice InteractionChat InteractionOmni-Channel CommunicationAI Personalization +7 | Conversational AIAI AgentsNLP (Natural Language Processing)Dialogue ManagementEnterprise SolutionsMulti-channel Integration +8 |
| Website | ||
| Website | decagon.ai | rasa.com |
About Decagon
Decagon, founded in 2023 and headquartered in the United States, is a leading player in the conversational AI arena, dedicated to "Empowering every brand to deliver concierge customer experiences." Their platform is employed by notable enterprises such as Avis Budget Group, Chime, Oura Health, 1-800...
About Rasa
Rasa, founded in 2016, is a cutting-edge enterprise platform specializing in conversational AI, offering developers tools to handle complex, multi-step interactions across chat and voice channels. The platform excels in long-running interactions, ensuring consistent agent behavior as conversations...
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Compiled from the BounceWatch company index. We last looked at Decagon on 20 Mar 2026, and Rasa on 22 Apr 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
