easiware
Le logiciel de Service Client qui transforme chaque interaction client en performance.
33 employees · est. 2008 · Paris, France
Zaion
Conversational AI designed for CX. L'expérience client augmentée par l'Intelligence Artificielle Conversationnelle ZAION
103 employees · est. 2017 · Paris, France
easiware is the older company (2008 vs 2017); Zaion is the larger of the two.
Side-by-Side Comparison
| Metric | easiware | Zaion |
|---|---|---|
| Founded | ||
| Founded | 2008 older | 2017 |
| Headquarters | ||
| Headquarters | Paris, France | Paris, France |
| Employees | ||
| Employees | 33 | 103 larger |
| Industry | ||
| Industry | EdTech, SaaS, CRM and Sales | AI, IT, Information Technology |
| Funding Stage | ||
| Funding Stage | Private Equity | Series Unknown |
| Total Funding | ||
| Total Funding | $7.00M | $23.00M |
| Funding Rounds | ||
| Funding Rounds | 1 | 3 |
| Services | ||
| Services | Centralization of Customer Interactions, Customer Knowledge Enhancement, Automated Request Handling, Performance Monitoring and Reporting, AI-Powered Customer Insights | Conversational AI Solutions, Contact Center Automation, Voice and Text Analysis |
| Target Customers | ||
| Target Customers | Retail and E-commerce Businesses, Media Companies, Public Sector Organizations, Cosmetic Industry, Food and Beverage Industry, Real Estate Sector, Customer Service Teams of Various Sizes | Banks, Insurance Companies, Healthcare Institutions, Retail and E-commerce Businesses, Public Sector Organizations |
| Taxonomy | ||
| Taxonomy | Customer Relationship Management, Omnichannel Customer Service, Sales Management, Marketing Campaign Management, Customer Care Management, Phoning Campaign Management, 360-degree Customer View, Sentiment Analysis, Task Automation, Customer Interaction Optimization, Retail Solutions, E-commerce Solutions | Conversational AI, Voice Analytics, NLP, Chatbot Solutions, Voice Customer Relationship, Digital Transformation, Voicebot, Automated Customer Service, SaaS Solutions |
| Website | ||
| Website | easiware.com | zaion.ai |
About easiware
easiware, a pioneer in SaaS-based Customer Service Software since 2008, is a French company revolutionizing how over 500 brands manage customer relationships. With headquarters in France, the company offers a comprehensive platform designed specifically for Customer Service teams. The platform empo...
About Zaion
Zaion is a French startup founded in 2017, specializing in Conversational AI for CX. The company's solutions focus on enhancing customer experience through Conversational, Vocal, and Generative Artificial Intelligence. Zaion's offerings are aimed at improving customer engagement and interaction, whi...
We will tell you when either one moves
BounceWatch watches easiware and Zaion for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at easiware and Zaion — by email.
Frequently Asked Questions
Compare easiware with someone else
Start typing a company name or domain.
Compiled from the BounceWatch company index. We last looked at easiware on 20 Mar 2026, and Zaion on 25 Mar 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.