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easiware logo — Le logiciel de Service Client qui transforme chaque interact...

easiware

Le logiciel de Service Client qui transforme chaque interaction client en performance.

Founded 2008 France France 33 employees Private Equity Total: $7.00M EdTech, SaaS +1

General Information

Company Name easiware
Founded Year 2008
Location France France +2
Employees 33
Industries EdTech, SaaS, CRM and Sales
Funding Stage Private Equity
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About easiware

easiware, a pioneer in SaaS-based Customer Service Software since 2008, is a French company revolutionizing how over 500 brands manage customer relationships. With headquarters in France, the company offers a comprehensive platform designed specifically for Customer Service teams.

The platform empowers teams by centralizing communication channels and providing a 360-degree view of customer interactions. Users benefit from enhanced efficiency in handling inquiries, real-time assistance through integrated AI (Mistral AI), and tools for sentiment analysis and task automation. This leads to increased team productivity and improved customer satisfaction.

In its most recent financial milestone, easiware secured a €7.00M Private Equity Round on 05 December 2021, with investment from Ardian. Positioned at the intersection of the EdTech, SaaS, CRM, and Sales industries, easiware is strategically poised for continued innovation and growth, making it an attractive opportunity for investors.

Taxonomy: Customer Relationship Management, Omnichannel Customer Service, Sales Management, Marketing Campaign Management, Customer Care Management, Phoning Campaign Management, 360-degree Customer View, Sentiment Analysis, Task Automation, Customer Interaction Optimization, Retail Solutions, E-commerce Solutions

Services & Products

Centralization of Customer Interactions
Customer Knowledge Enhancement
Automated Request Handling
Performance Monitoring and Reporting
AI-Powered Customer Insights

Target Customers

Retail and E-commerce Businesses Media Companies Public Sector Organizations Cosmetic Industry Food and Beverage Industry Real Estate Sector Customer Service Teams of Various Sizes

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Private Equity Round •••••• 1
Investor
05 Dec 2021

easiware Alternatives & Competitors

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easiware vs
Botmind
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easiware vs
MOGRA
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easiware vs
Heystan by YOOBIC
Heystan by YOOBIC France

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FAQ About easiware

Le logiciel de Service Client qui transforme chaque interaction client en performance.
easiware was founded in 2008.
easiware is headquartered in France.
easiware operates in the following industries: EdTech, SaaS, CRM and Sales.
easiware has approximately 33 employees.
easiware has completed 1 funding round, raising a total of $7.00M. The latest funding stage is Private Equity.
easiware offers: Centralization of Customer Interactions, Customer Knowledge Enhancement, Automated Request Handling, Performance Monitoring and Reporting, AI-Powered Customer Insights.
Top alternatives and competitors to easiware include Botmind, MOGRA, Heystan by YOOBIC, Zaion, MCR GROUPE. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
easiware and Botmind are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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