Gladly
Customer experience AI built to engage, not deflect.
237 employees · est. 2014 · San Francisco, United States
Quality Incentive Company
QIC creates recognition and incentive programs that motivate people, drive higher performance, and deliver results.
26 employees · est. 1954 · Memphis, United States
Quality Incentive Company is the older company (2014 vs 1954); Gladly is the larger of the two.
Side-by-Side Comparison
| Metric | Gladly | Quality Incentive Company |
|---|---|---|
| Founded | ||
| Founded | 2014 | 1954 older |
| Headquarters | ||
| Headquarters | San Francisco, United States | Memphis, United States |
| Employees | ||
| Employees | 237 larger | 26 |
| Industry | ||
| Industry | IT, Information Technology, SaaS | Marketing, Human Resources |
| Funding Stage | ||
| Funding Stage | Series Unknown | Not tracked yet |
| Total Funding | ||
| Total Funding | $168.00M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 6 | Not tracked yet |
| Services | ||
| Services | AI-powered Customer Support Platform, Omnichannel Customer Management, Automated and Human-assisted Conversations | Not tracked yet |
| Target Customers | ||
| Target Customers | Retail Brands, E-commerce Businesses, Airlines, Small and Growing Businesses, Customer Support Teams | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Customer Experience AI, Customer Service Platform, B2C Communication, Omnichannel Engagement, AI-powered Automation, Customer Engagement, Seamless Communication, Voice And Messaging, Customer Loyalty, Digital Customer Service, AI-driven Conversations, Agent Empowerment, Customer Devotion, Cost-saving Solutions, Multi-channel Support | Incentive Programs, Recognition Programs, Sales Incentives, Customer Loyalty Programs, Employee Recognition, Employee Safety, Years Of Service Awards, Channel Sales, Marketing Solutions, Human Resources Solutions, Web-based Program Management, Reward Fulfillment, Merchandise, Individual Travel Rewards |
| Website | ||
| Website | gladly.ai | qualityincentivecompany.com |
About Gladly
Gladly, founded in 2014 and headquartered in the United States, has established itself as a notable player in the IT and SaaS industries. The company distinguishes itself with the slogan: "Customer experience AI built to engage, not deflect." Positioning itself towards business leaders, Gladly is c...
About Quality Incentive Company
Quality Incentive Company (QIC) has been a pioneer in creating impactful recognition and incentive programs since its inception in 1954. The company's offerings span across a wide spectrum, including sales & marketing solutions such as Channel Sales, Customer Loyalty, and Internal Sales incentive pr...
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Compiled from the BounceWatch company index. We last looked at Gladly on 23 Mar 2026, and Quality Incentive Company on 14 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.