Gorgias
The conversational AI platform for ecommerce that drives sales and resolves support inquiries.
515 employees · est. 2015 · San Francisco, United States
Omnie
Helping the world's largest ecommerce brands transform their customer experience
22 employees · est. 2021 · Manhattan Beach, United Stat...
Gorgias is the older company (2015 vs 2021); Gorgias is the larger of the two.
18 signals in the last 90 days
Side-by-Side Comparison
| Metric | Gorgias | Omnie |
|---|---|---|
| Founded | ||
| Founded | 2015 older | 2021 |
| Headquarters | ||
| Headquarters | San Francisco, United States | Manhattan Beach, United States |
| Employees | ||
| Employees | 515 larger | 22 |
| Industry | ||
| Industry | Marketing | B2C, Information Technology |
| Funding Stage | ||
| Funding Stage | Series C | Angel |
| Total Funding | ||
| Total Funding | $101.40M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 7 | 1 |
| Services | ||
| Services | AI Agent, Helpdesk, Customer Support, Shopping Assistant, Voice and SMS Support | AI-driven customer service solutions, Omni-channel support integration, Automation of customer interactions, Live support with trained agents |
| Target Customers | ||
| Target Customers | Shopify Brands, Ecommerce Businesses, Clothing & Apparel, Beauty & Cosmetics, Health & Wellness, Home & Garden, Food & Beverage | Businesses seeking enhanced customer support, Companies looking to automate customer interactions, Organizations requiring multilingual support services, Brands aiming for improved customer satisfaction |
| Taxonomy | ||
| Taxonomy | Conversational AI, Ecommerce Platform, Customer Support, Personalized Communication, Sales Optimization, Shopify Integration, Order Management, Help Desk Solutions, Omnichannel Support, Customer Support Automation, SaaS Solutions, Live Chat Support, Social Media Engagement, Cloud-Based Solutions | Ecommerce Solutions, Customer Experience Transformation, Omnichannel Support, Automation In Customer Service, Revenue Generation Through Customer Service, ChatGPT Collaboration, Resource Reallocation, CRM Platform, Live Chat Support, Automated Customer Support, Voice Support, SMS Communication, Social Media Engagement, Messaging Platforms, Contact Form Integration |
| Website | ||
| Website | gorgias.com | omniecsr.com |
About Gorgias
Gorgias is a pioneering Conversational AI platform tailored for the ecommerce sector, with a mission encapsulated in its slogan: "The conversational AI platform for ecommerce that drives sales and resolves support inquiries." Founded in 2015, the company is headquartered in the United States and pri...
About Omnie
Omnie is a promising player in the B2C and Information Technology industries, focusing on revolutionizing customer service for large ecommerce brands. Founded in 2021, the company operates out of the United States with the mission of helping businesses transform their customer interactions into reve...
We will tell you when either one moves
BounceWatch watches Gorgias and Omnie for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Gorgias and Omnie — by email.
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Compiled from the BounceWatch company index. We last looked at Gorgias on 23 Sep 2026, and Omnie on 11 Apr 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
