Gorgias
The conversational AI platform for ecommerce that drives sales and resolves support inquiries.
517 employees · est. 2015 · San Francisco, United States
Gorgias is the older company (2015 vs 2021); Gorgias is the larger of the two.
10 signals in the last 90 days
Side-by-Side Comparison
| Metric | Gorgias | Spoki |
|---|---|---|
| Founded | ||
| Founded | 2015 older | 2021 |
| Headquarters | ||
| Headquarters | San Francisco, United States | San Vito Dei Normanni, Italy |
| Employees | ||
| Employees | 517 larger | 38 |
| Industry | ||
| Industry | Marketing | E-Commerce, SaaS, Marketing |
| Funding Stage | ||
| Funding Stage | Series C | Not tracked yet |
| Total Funding | ||
| Total Funding | $101.40M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 7 | Not tracked yet |
| Services | ||
| Services | AI-powered Customer Support, Helpdesk and Centralized Messaging, Integration with Ecommerce Platforms, AI Agent for Pre-sale and Post-sale Engagement, Proactive Customer Engagement and Recommendations | Not tracked yet |
| Target Customers | ||
| Target Customers | Shopify Brands, Ecommerce Businesses, Retail Companies, Customer Support Teams, Enterprises in Fashion, Beauty, Home, and more | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Conversational AI, Ecommerce Integration, Customer Service Automation, Customer Support, Order Management, Product Recommendations, Shopify Integration, AI-Powered Support, Multi-Channel Support, Personalized Customer Interaction, Sustainable Business Practices, B Corporation, Sales Enhancement, Returns Management, Startup Growth | Conversational Marketing, WhatsApp Engagement, Customer Interaction, Marketing Automation, Customer Support, Ecommerce Integration, Chatbots, Sales Funnels, GDPR Compliance, Small And Medium Enterprises (SMEs), Cross-Industry Solution, Business Communication, Customer Engagement, Automations |
| Website | ||
| Website | gorgias.com | spoki.it |
About Gorgias
Gorgias, founded in 2015, is a United States-based leader in the Marketing industry, known for its advanced Conversational AI platform specifically designed for ecommerce. The company's solution not only addresses support inquiries but also actively drives sales by facilitating personalized, 1-to-1...
About Spoki
Spoki is a cutting-edge conversational marketing platform revolutionizing customer-business interactions on WhatsApp. The platform is designed to streamline and enhance conversations, making them more impactful and tailored to individual needs. Offering a comprehensive solution tailored to unique bu...
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BounceWatch watches Gorgias and Spoki for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Gorgias and Spoki — by email.
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Compiled from the BounceWatch company index. We last looked at Gorgias on 4 Sep 2026, and Spoki on 14 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.