Hello Customer
The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence.
31 employees · est. 2015 · Ghent, Belgium
SURVEYSENSUM
AI Enabled Customer Feedback Platform that helps businesses gather, analyze, and take action on customer feedback.
33 employees · est. 2018 · Indonesia
Hello Customer is the older company (2015 vs 2018).
1 signal in the last 90 days
Side-by-Side Comparison
| Metric | Hello Customer | SURVEYSENSUM |
|---|---|---|
| Founded | ||
| Founded | 2015 older | 2018 |
| Headquarters | ||
| Headquarters | Ghent, Belgium | Indonesia |
| Employees | ||
| Employees | 31 | 33 |
| Industry | ||
| Industry | AI, EdTech, Media | AI, Data Analytics, Marketing |
| Funding Stage | ||
| Funding Stage | Unknown | Non Equity Assistance |
| Total Funding | ||
| Total Funding | $8.50M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 3 | 1 |
| Services | ||
| Services | Customer Feedback Collection, AI-Powered Analysis, Omnichannel Integration, Actionable Insights Reporting, CX Performance Benchmarking, Feedback to Action Loop Closure | Not tracked yet |
| Target Customers | ||
| Target Customers | Retail, Banking, Insurance, Telecommunications, Utilities, CX Professionals | Not tracked yet |
| Taxonomy | ||
| Taxonomy | AI-powered Platform, Voice Of Customer, Customer Experience Management, Feedback Analysis, Real-time Feedback, Customer Insights, Text Analytics, Customer Feedback Management, Net Promoter Score, Linguistic Analysis, Customer Engagement, Data Segmentation, Customer Experience Optimization, Business Decision Support, Actionable Insights | Customer Feedback Platform, AI-Enabled Surveys, Customer Experience Management, Real-time Text Analysis, Sentiment Analysis, Automated Feedback Tagging, Market Research, SMEs, Data-Driven Decisions, Business Insights, Customer-Centric, Multi-channel Surveys, Actionable Insights, Product/Service Adoption, Retention |
| Website | ||
| Website | hellocustomer.com | surveysensum.com |
About Hello Customer
Hello Customer, founded in 2015 and headquartered in Belgium, is an innovative player in the AI landscape, focusing on enhancing the Customer Experience through its AI-powered Voice of Customer platform. Their slogan, "The AI platform to centralize and analyze feedback, prioritize actions and take d...
About SURVEYSENSUM
SURVEYSENSUM SURVEYSENSUM is an AI Enabled Customer Feedback Platform that helps businesses gather, analyze, and take action on customer feedback. The platform, founded in 2018 and headquartered in Indonesia, has gained traction in industries such as AI, Data Analytics, and Marketing. It is not just...
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BounceWatch watches Hello Customer and SURVEYSENSUM for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Hello Customer and SURVEYSENSUM — by email.
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Compiled from the BounceWatch company index. We last looked at Hello Customer on 6 Jul 2026, and SURVEYSENSUM on 11 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.