Inbenta
AI that works, the long-term partner you can trust. Unify & distribute data accurately to your customers and workforce.
180 employees · est. 2005 · Allen, United States
Tactful
The agentic CX platform that resolves every conversation, across every channel.
112 employees · est. 2016 · Cambridge, United Kingdom
Inbenta is the older company (2005 vs 2016).
2 signals in the last 90 days
Side-by-Side Comparison
| Metric | Inbenta | Tactful |
|---|---|---|
| Founded | ||
| Founded | 2005 older | 2016 |
| Headquarters | ||
| Headquarters | Allen, United States | Cambridge, United Kingdom |
| Employees | ||
| Employees | 180 | 112 |
| Industry | ||
| Industry | AI, E-Commerce, Internet | AI, Enterprise Software, SaaS |
| Funding Stage | ||
| Funding Stage | Series Unknown | Convertible Note |
| Total Funding | ||
| Total Funding | $62.37M | $200.00K |
| Funding Rounds | ||
| Funding Rounds | 5 | 1 |
| Services | ||
| Services | Not tracked yet | Unified Inbox, AI-Powered Automation, Real-Time Analytics Dashboards, Social Media Management Tools, Cart Recovery Solutions, Order Tracking Automation, Governed Workflow Automation |
| Target Customers | ||
| Target Customers | Not tracked yet | CX Managers, Ecommerce Managers, IT Teams, Agents, Supervisors, Financial Services Firms, Education Institutions, Hospitality Providers |
| Taxonomy | ||
| Taxonomy | AI Automation, Chatbot, Messenger Automation, Knowledge Management, Sales, Demo, Customer Support | Agentic CX Platform, Omnichannel Engagement, AI Automation, Customer Experience Management, Customer Retention, Conversation Analytics, Sentiment Analysis, AI Agents, Workflows Automation, Enterprise-Grade Solutions, Integration With ERP/CRM, Contact Centre Solutions, Customer 360-View |
| Website | ||
| Website | inbenta.com | tactful.ai |
About Inbenta
Inbenta, founded in 2005 and headquartered in the United States, is a pioneering force in the fields of AI, E-Commerce, Internet, and Machine Learning. With its slogan, "AI that works, the long-term partner you can trust," the company has built a reputation for being a reliable partner, assisting ov...
About Tactful
Tactful, founded in 2016 and based in the United Kingdom, operates at the intersection of AI, Enterprise Software, SaaS, and Machine Learning. The company pioneers an agentic CX platform designed to enhance customer service by resolving conversations across various channels such as chat, social, ema...
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BounceWatch watches Inbenta and Tactful for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Inbenta and Tactful — by email.
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Compiled from the BounceWatch company index. We last looked at Inbenta on 14 Oct 2025, and Tactful on 26 Aug 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.