Usermind
Actively shape customer experiences with the first real-time Experience Orchestration (XO) Platform
1 employees · est. 2013 · Seattle, United States
KANA Software is the older company (1996 vs 2013); KANA Software is the larger of the two.
Side-by-Side Comparison
| Metric | KANA Software | Usermind |
|---|---|---|
| Founded | ||
| Founded | 1996 older | 2013 |
| Headquarters | ||
| Headquarters | Santa Clara, United States | Seattle, United States |
| Employees | ||
| Employees | 256 larger | 1 |
| Industry | ||
| Industry | Computing, Developer Tools, Enterprise Software | Automation, SaaS |
| Funding Stage | ||
| Funding Stage | Debt Financing | Series C |
| Total Funding | ||
| Total Funding | Not tracked yet | $60.20M |
| Funding Rounds | ||
| Funding Rounds | 2 | 5 |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Enterprise Solutions, Cloud Solutions, Customer Journeys, Agent Experience, Web Experience, Social Experience, Mobile Experience, Net Promoter Score, Fortune 500, Government Agencies, Personalized Customer Experiences, Silicon Valley, Global Offices | Experience Orchestration, Customer Journey, CX Optimization, Customer Engagement, Realtime Interaction Management, Personalization, Next Best Action, Digital Experience, Digital Transformation |
| Website | ||
| Website | kana.com | usermind.com |
About KANA Software
KANA Software is a company that focuses on delivering exceptional customer service experiences. They offer on-premises and cloud solutions to large enterprises and mid-market organizations, aiming to unify and maintain context for customer journeys across various channels including agent, web, socia...
About Usermind
Usermind is a SaaS startup founded in 2013 with its headquarters in the United States. The company offers the first real-time Experience Orchestration (XO) Platform, aiming to actively shape customer experiences. Usermind's XO Platform enables enterprises to monitor customers and orchestrate persona...
We will tell you when either one moves
BounceWatch watches KANA Software and Usermind for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at KANA Software and Usermind — by email.
Frequently Asked Questions
Compare KANA Software with someone else
Start typing a company name or domain.
Related Comparisons
Compiled from the BounceWatch company index. We last looked at KANA Software on 12 Sep 2024, and Usermind on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.