Santa Clara, United States
KANA Software is a company that focuses on delivering exceptional customer service experiences. They offer on-premises and cloud solutions to large enterprises and mid-market organizations, aiming to unify and maintain context for customer journeys across various channels including agent, web, social, and mobile experiences. Their solutions have proven to be effective in reducing handling time, increasing resolution rates, and boosting net promoter scores for over 900 enterprises, including Fortune 500 companies and more than 250 government agencies.
Founded in 1996, KANA is headquartered in Silicon Valley, California and has a global presence with offices worldwide. The company operates within the computing, developer tools, and enterprise software industries. As of the latest available information, KANA received a debt financing investment on 31 July 2009, with Agility Capital being the investor.
To learn more about KANA, visit their website at www.kana.com, contact them via phone at +1 800-737-8738, or follow them on Twitter at @KANAsoftware.
