Tactful
The agentic CX platform that resolves every conversation, across every channel.
112 employees · est. 2016 · Cambridge, United Kingdom
Nalashaa Solutions is the older company (2011 vs 2016); Nalashaa Solutions is the larger of the two.
2 signals in the last 90 days
Side-by-Side Comparison
| Metric | Nalashaa Solutions | Tactful |
|---|---|---|
| Founded | ||
| Founded | 2011 older | 2016 |
| Headquarters | ||
| Headquarters | Edison, United States | Cambridge, United Kingdom |
| Employees | ||
| Employees | 241 larger | 112 |
| Industry | ||
| Industry | Information Technology | AI, Enterprise Software, SaaS |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Convertible Note |
| Total Funding | ||
| Total Funding | Not tracked yet | $200.00K |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | 1 |
| Services | ||
| Services | Not tracked yet | Unified Inbox, AI-Powered Automation, Real-Time Analytics Dashboards, Social Media Management Tools, Cart Recovery Solutions, Order Tracking Automation, Governed Workflow Automation |
| Target Customers | ||
| Target Customers | Not tracked yet | CX Managers, Ecommerce Managers, IT Teams, Agents, Supervisors, Financial Services Firms, Education Institutions, Hospitality Providers |
| Taxonomy | ||
| Taxonomy | Business Transformation, Technology Applications, RPA, Product Engineering, Legacy Systems, IBM Power Systems, AS/400, ISeries, Software Development, Testing And Test Automation, Cloud Solutions, Healthcare IT | Agentic CX Platform, Omnichannel Engagement, AI Automation, Customer Experience Management, Customer Retention, Conversation Analytics, Sentiment Analysis, AI Agents, Workflows Automation, Enterprise-Grade Solutions, Integration With ERP/CRM, Contact Centre Solutions, Customer 360-View |
| Website | ||
| Website | nalashaa.com | tactful.ai |
About Nalashaa Solutions
Nalashaa Solutions is a unique business transformation company focused on leveraging technology to address business challenges. Since its founding in 2011, the United States-based firm has been dedicated to helping ISVs, end businesses, SaaS providers, and tech companies embrace IoT, artificial inte...
About Tactful
Tactful, founded in 2016 and based in the United Kingdom, operates at the intersection of AI, Enterprise Software, SaaS, and Machine Learning. The company pioneers an agentic CX platform designed to enhance customer service by resolving conversations across various channels such as chat, social, ema...
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Funding, hiring, leadership and stack changes at Nalashaa Solutions and Tactful — by email.
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Compiled from the BounceWatch company index. We last looked at Nalashaa Solutions on 13 Sep 2024, and Tactful on 26 Aug 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.