PolyAI
The leading provider of enterprise AI agents for customer service.
364 employees · est. 2017 · San Francisco, United States
Service Automatics SC
We offer self-service solutions and help companies to expand their customer experience into self-service.
5 employees · est. 2017 · Jarvenpaa, Finland
PolyAI is the larger of the two.
Side-by-Side Comparison
| Metric | PolyAI | Service Automatics SC |
|---|---|---|
| Founded | ||
| Founded | 2017 | 2017 |
| Headquarters | ||
| Headquarters | San Francisco, United States | Jarvenpaa, Finland |
| Employees | ||
| Employees | 364 larger | 5 |
| Industry | ||
| Industry | Not tracked yet | Information Technology, SaaS |
| Funding Stage | ||
| Funding Stage | Series D | Seed |
| Total Funding | ||
| Total Funding | $203.80M | $353.00K |
| Funding Rounds | ||
| Funding Rounds | 8 | 5 |
| Services | ||
| Services | AI-driven Customer Interaction Platform, Agent Developer Kit, Call Routing and Management, Booking and Reservation Systems, Order Management and Troubleshooting, Integration with Systems like Salesforce and NICE | Not tracked yet |
| Target Customers | ||
| Target Customers | Healthcare Providers, Financial Service Providers, Hotels and Casinos, Retail Brands, Telecommunication Companies, Utility Companies, Restaurants | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Enterprise AI, Customer Service Automation, Conversational AI, Voice Assistants, Digital Transformation, Voice Experiences, AI Agents, Contact Center Solutions, Automated Customer Support, Lifelike Voice Interactions, Natural Language Processing, Customer Engagement | Self-Service, Automated Services, Modern Technology, Kiosks, Cloud Management, Smart Vending Solutions, Car Rental, Key Dispensers, 24/7 Availability, Cost-Effective Operations |
| Website | ||
| Website | poly.ai | serviceautomatics.com |
About PolyAI
PolyAI, founded in 2017, has positioned itself as a frontrunner in the development of enterprise AI agents dedicated to enhancing customer service. With headquarters in the United States, PolyAI has demonstrated its prowess in automating millions of customer service interactions, effectively mirrori...
About Service Automatics SC
Service Automatics SC offers self-service solutions and helps companies to expand their customer experience into self-service. Founded in 2017 and headquartered in Finland, the company designs and produces custom automated services for businesses aiming to integrate their customer service into a sea...
We will tell you when either one moves
BounceWatch watches PolyAI and Service Automatics SC for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at PolyAI and Service Automatics SC — by email.
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Compiled from the BounceWatch company index. We last looked at PolyAI on 3 Apr 2026, and Service Automatics SC on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
