PolyAI logo — The leading provider of enterprise AI agents for customer se...

PolyAI

The leading provider of enterprise AI agents for customer service.

Founded 2017 United States San Francisco, United States 364 employees Series D Total: $203.80M

General Information

Company Name PolyAI
Founded Year 2017
Location United States San Francisco, United States
Employees 364
Funding Stage Series D
Social

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About PolyAI

PolyAI, founded in 2017, has positioned itself as a frontrunner in the development of enterprise AI agents dedicated to enhancing customer service. With headquarters in the United States, PolyAI has demonstrated its prowess in automating millions of customer service interactions, effectively mirroring human-like conversations for a seamless user experience.

The company's innovative technology has garnered the trust of various global brands, emphasizing its capability to blend AI efficiency with authentic engagement. PolyAI recently secured a substantial $50.00M Series C investment on 01 May 2024, spotlighting confidence from key investors such as Khosla Ventures, Nvidia, Point 72 Ventures, and Social Capital Hedosophia Holdings Corp. The backing from these industry giants underscores its potential to scale and innovate further.

Business keywords: Enterprise AI, Customer Service Automation, Conversational AI, Voice Assistants, Digital Transformation, Voice Experiences, AI Agents, Contact Center Solutions, Automated Customer Support, Lifelike Voice Interactions, Natural Language Processing, Customer Engagement

Services & Products

AI-driven Customer Interaction Platform
Agent Developer Kit
Call Routing and Management
Booking and Reservation Systems
Order Management and Troubleshooting
Integration with Systems like Salesforce and NICE

Target Customers

Healthcare Providers Financial Service Providers Hotels and Casinos Retail Brands Telecommunication Companies Utility Companies Restaurants

Funding Rounds & Investors (8)

View All
Funding Stage Amount Investors Lead Investors Date
Series D $86.00M 10
Khosla Ventures, Hedosophia +8
01 Dec 2025
Series C $50.00M 4
Khosla Ventures, Nvidia +2
01 May 2024
Series B $40.00M 5
Amadeus Capital Partners, Khosla Ventures +3
01 Sep 2022
Late VC $14.00M 5
Amadeus Capital Partners, Entrepreneur First +3
01 Sep 2021
Early VC Undisclosed 1
Khosla Ventures
01 Dec 2020
Series A $12.00M 4
Amadeus Capital Partners, Entrepreneur First +2
01 Mar 2019
Seed £1.80M 2
Amadeus Capital Partners, Passion Capital
01 Jan 2018
Spinout Undisclosed 2
Air Street Capital, Passion Capital
01 Feb 2017

FAQ About PolyAI

The leading provider of enterprise AI agents for customer service.
PolyAI was founded in 2017.
PolyAI is headquartered in San Francisco, United States.
PolyAI has approximately 364 employees.
PolyAI has completed 8 funding rounds, raising a total of $203.80M. The latest funding stage is Series D.
PolyAI offers: AI-driven Customer Interaction Platform, Agent Developer Kit, Call Routing and Management, Booking and Reservation Systems, Order Management and Troubleshooting, Integration with Systems like Salesforce and NICE.

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Source: BounceWatch company record for PolyAI, https://bouncewatch.com/company/polyai-1, updated 3 April 2026. When citing, please name BounceWatch and link this page.

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