SQM Group Inc.
SQM Group is a software company specializing in customer service QA for helping call center agents deliver great CX.
78 employees · est. 1996 · Coeur D'alene, United States
SQM Group Inc. is the older company (2002 vs 1996).
Side-by-Side Comparison
| Metric | Q-nomy, Inc. | SQM Group Inc. |
|---|---|---|
| Founded | ||
| Founded | 2002 | 1996 older |
| Headquarters | ||
| Headquarters | United States | Coeur D'alene, United States |
| Employees | ||
| Employees | 105 | 78 |
| Industry | ||
| Industry | IT, Information Technology, CRM and Sales | Messaging and Telecommunications |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Not tracked yet |
| Total Funding | ||
| Total Funding | Not tracked yet | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | Not tracked yet |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Omnichannel Solutions, Customer Journey Optimization, Physical And Online Points Of Sale, Global Corporation, Customer Experience Management, Digital Business Processes, International Operations, Retail Technology, Telecom Technology, Finance Technology, Government Organization Solutions, Professional Development, Team Collaboration, Mentorship Culture | Customer Service QA, Call Center Management, First Call Resolution (FCR), Customer Experience Management, Software As A Service (SaaS), CX Improvement, Voice Of The Customer, Employee Studies, Benchmarking, Cost Reduction, Performance Awards, Research, Best Practices Consulting |
| Website | ||
| Website | qnomy.com | sqmgroup.com |
About Q-nomy, Inc.
Q-nomy, Inc. is a leading software vendor that focuses on optimizing true omnichannel digital and physical business processes and customer journeys. With a mission to "Make the most of every customer visit," Q-nomy caters to global household name customers and government organizations to streamline...
About SQM Group Inc.
SQM Group Inc. is a software company specializing in customer service QA management for call center agents. The company's flagship product, SQM™ Customer Service QA Software, along with FCR and Csat research, best practices consulting, and awarding for FCR and Csat performance, has positioned them a...
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Compiled from the BounceWatch company index. We last looked at Q-nomy, Inc. on 12 Sep 2024, and SQM Group Inc. on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
