RemoteRetail
Powering the curated shopping experience for e-commerce.
8 employees · est. 2015 · Washington, United States
SQM Group Inc.
SQM Group is a software company specializing in customer service QA for helping call center agents deliver great CX.
78 employees · est. 1996 · Coeur D'alene, United States
SQM Group Inc. is the older company (2015 vs 1996); SQM Group Inc. is the larger of the two.
Side-by-Side Comparison
| Metric | RemoteRetail | SQM Group Inc. |
|---|---|---|
| Founded | ||
| Founded | 2015 | 1996 older |
| Headquarters | ||
| Headquarters | Washington, United States | Coeur D'alene, United States |
| Employees | ||
| Employees | 8 | 78 larger |
| Industry | ||
| Industry | E-Commerce, Retail | Messaging and Telecommunications |
| Funding Stage | ||
| Funding Stage | Series Unknown | Not tracked yet |
| Total Funding | ||
| Total Funding | Not tracked yet | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | Not tracked yet |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Not tracked yet | Customer Service QA, Call Center Management, First Call Resolution (FCR), Customer Experience Management, Software As A Service (SaaS), CX Improvement, Voice Of The Customer, Employee Studies, Benchmarking, Cost Reduction, Performance Awards, Research, Best Practices Consulting |
| Website | ||
| Website | remoteretail.com | sqmgroup.com |
About RemoteRetail
RemoteRetail is a conversational commerce platform that focuses on enabling associates and customer service teams to guide consumers through a personalized, curated, visual shopping experience. The platform was founded in 2015 and operates within the E-Commerce and Retail industries. Their slogan, "...
About SQM Group Inc.
SQM Group Inc. is a software company specializing in customer service QA management for call center agents. The company's flagship product, SQM™ Customer Service QA Software, along with FCR and Csat research, best practices consulting, and awarding for FCR and Csat performance, has positioned them a...
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BounceWatch watches RemoteRetail and SQM Group Inc. for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at RemoteRetail and SQM Group Inc. — by email.
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Compiled from the BounceWatch company index. We last looked at SQM Group Inc. on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.