Sendbird
The AI customer experience company — powering Delight.ai and the world’s #1 communication API platform.
259 employees · est. 2013 · San Mateo, United States
Sinch is the older company (2013 vs 2008); Sinch is the larger of the two.
Side-by-Side Comparison
| Metric | Sendbird | Sinch |
|---|---|---|
| Founded | ||
| Founded | 2013 | 2008 older |
| Headquarters | ||
| Headquarters | San Mateo, United States | Stockholm, Sweden |
| Employees | ||
| Employees | 259 | 4419 larger |
| Industry | ||
| Industry | Not tracked yet | Messaging, Mobile, SaaS |
| Funding Stage | ||
| Funding Stage | Unknown | IPO |
| Total Funding | ||
| Total Funding | $272.97M | $2.39B |
| Funding Rounds | ||
| Funding Rounds | 11 | 6 |
| Services | ||
| Services | AI-powered Customer Experience Solutions, Communication APIs for Voice, Video, and Chat, AI Agent Platform and Integrations, Content Moderation, Business Messaging Solutions | Communication APIs, Messaging Platforms, Voice and Video Solutions, Verification Services, Chatbot Builder, Contact Center Applications |
| Target Customers | ||
| Target Customers | Enterprises, Retailers, Financial Services Providers, Digital Health Platforms, Marketplaces, Customer Service Departments | Developers, Marketers, Customer Support Teams, Operations Teams, Telecommunications Operators, Communication Service Providers, Retail and Ecommerce Companies, Healthcare Providers, Financial Services |
| Taxonomy | ||
| Taxonomy | AI Customer Experience, Communication API Platform, Messaging-as-a-Service, AI Concierge, Chat API, Voice Messaging, Video Messaging, Business Messaging, Customer Support Solutions, Communication Platform As A Service, Conversational AI, Cloud Communication, Omnichannel Communication, Proactive Messaging, Real-time Communication | Cloud Communications, API, SMS, VoIP, CPaaS, Mobile Messaging, Personalized Messaging, RCS Business Messaging, Video, Customized Video, Mobile Marketing, Telephony, Intelligent Customer Communications |
| Website | ||
| Website | sendbird.com | sinch.com |
About Sendbird
Sendbird, founded in 2013 and headquartered in the United States, positions itself as The AI customer experience company by delivering advanced solutions for seamless communication. It spearheads innovation through its offerings such as Delight.ai, a branded AI concierge, alongside its flagship prod...
About Sinch
Sinch, a leader in trusted communications at scale, aims to connect businesses with customers globally. Established in 2008, this Swedish company has successfully built a robust foundation for intelligent customer communications, facilitating over 900 million customer interactions annually. With a...
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Funding, hiring, leadership and stack changes at Sendbird and Sinch — by email.
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Compiled from the BounceWatch company index. We last looked at Sendbird on 9 Sep 2026, and Sinch on 26 Aug 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.