Sendbird
The AI customer experience company — powering Delight.ai and the world’s #1 communication API platform.
299 employees · est. 2013 · San Mateo, United States
Superchat
Make communicating with your business as easy as talking to a friend. We are hiring - join our team!
90 employees · est. 2020 · Berlin, Germany
Sendbird is the older company (2013 vs 2020); Sendbird is the larger of the two.
3 signals in the last 90 days
Side-by-Side Comparison
| Metric | Sendbird | Superchat |
|---|---|---|
| Founded | ||
| Founded | 2013 older | 2020 |
| Headquarters | ||
| Headquarters | San Mateo, United States | Berlin, Germany |
| Employees | ||
| Employees | 299 larger | 90 |
| Industry | ||
| Industry | Not tracked yet | Internet, Messaging, Telecom |
| Funding Stage | ||
| Funding Stage | Unknown | Series A |
| Total Funding | ||
| Total Funding | $272.97M | $18.90M |
| Funding Rounds | ||
| Funding Rounds | 11 | 3 |
| Services | ||
| Services | AI Concierge Service, Sendbird Communication API, Voice and Video Call API, Content Moderation, Business Messaging | AI-Powered Messaging Software, Automated Customer Communication, Unified Communication Inbox, Interactive Messaging Templates, WhatsApp Newsletters |
| Target Customers | ||
| Target Customers | Digital Health Providers, Retail Businesses, Financial Service Companies, Online Marketplaces, Customer Support Teams | Finance & Insurance Companies, E-Commerce Businesses, Automotive Dealerships, Tourism Industry, Beauty & Wellness Enterprises, Healthcare Providers, Local and Small Businesses, Startups |
| Taxonomy | ||
| Taxonomy | AI Customer Experience, Communication API Platform, Messaging-as-a-Service, Real-time Communication, Conversational AI, Omnichannel Messaging, Proactive Messaging, Customer Support Solutions, Chat API, Voice Messaging, Video Messaging, Business Messaging, Communication Solutions, AI Concierge | Customer Communication, Omnichannel Messaging, Social Media Interaction, Business Communication, Lead Conversion, Customer Acquisition, Customer Retention, Messaging Platform, Communication Technology, Business Solutions, Digital Customer Support |
| Website | ||
| Website | sendbird.com | superchat.com |
About Sendbird
Sendbird, founded in 2013 and headquartered in the United States, is revolutionizing the customer experience landscape by providing the infrastructure for Delight.ai and the Sendbird Communication Suite, the world's leading communication API platform. The company's offerings enable brands to enhanc...
About Superchat
Superchat is an emerging player in the communication technology landscape, founded in 2020 and headquartered in Germany. The company positions itself uniquely at the intersection of the Internet, Messaging, and Telecom industries. With its tagline, "Make communicating with your business as easy as...
We will tell you when either one moves
BounceWatch watches Sendbird and Superchat for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Sendbird and Superchat — by email.
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Compiled from the BounceWatch company index. We last looked at Sendbird on 22 Apr 2026, and Superchat on 9 Mar 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.