Sendbird
The AI customer experience company — powering Delight.ai and the world’s #1 communication API platform.
259 employees · est. 2013 · San Mateo, United States
Sendbird is the older company (2013 vs 2015); Sendbird is the larger of the two.
Side-by-Side Comparison
| Metric | Sendbird | TruVideo |
|---|---|---|
| Founded | ||
| Founded | 2013 older | 2015 |
| Headquarters | ||
| Headquarters | San Mateo, United States | Wellesley, United States |
| Employees | ||
| Employees | 259 larger | 44 |
| Industry | ||
| Industry | Not tracked yet | SaaS, Media |
| Funding Stage | ||
| Funding Stage | Unknown | Seed |
| Total Funding | ||
| Total Funding | $272.97M | $4.70M |
| Funding Rounds | ||
| Funding Rounds | 11 | 2 |
| Services | ||
| Services | AI-powered Customer Experience Solutions, Communication APIs for Voice, Video, and Chat, AI Agent Platform and Integrations, Content Moderation, Business Messaging Solutions | AI Real-Time Sentiment Analysis, AI Smart Replies, AI Subtitles and Translations, AI Noise Cancellation, Customizable Video and Messaging Platforms, Virtual Assistant Technology |
| Target Customers | ||
| Target Customers | Enterprises, Retailers, Financial Services Providers, Digital Health Platforms, Marketplaces, Customer Service Departments | Dealerships, Original Equipment Manufacturers (OEMs), Technology Partners and Developers, Automotive Service Providers, Commercial Trucking Services |
| Taxonomy | ||
| Taxonomy | AI Customer Experience, Communication API Platform, Messaging-as-a-Service, AI Concierge, Chat API, Voice Messaging, Video Messaging, Business Messaging, Customer Support Solutions, Communication Platform As A Service, Conversational AI, Cloud Communication, Omnichannel Communication, Proactive Messaging, Real-time Communication | Video Communication, Messaging Platform, AI Solutions, Service Providers, Customer Communication, Customer Trust, Revenue Enhancement, Transparency Tools, Proprietary Platform, Text Messaging, Customer Engagement, Tech Startups, Digital Transparency |
| Website | ||
| Website | sendbird.com | truvideo.com |
About Sendbird
Sendbird, founded in 2013 and headquartered in the United States, positions itself as The AI customer experience company by delivering advanced solutions for seamless communication. It spearheads innovation through its offerings such as Delight.ai, a branded AI concierge, alongside its flagship prod...
About TruVideo
TruVideo, founded in 2015, is a dynamic player in the SaaS and Media industries, based in the United States. The company's tagline, "Trust starts with Tru," encapsulates its mission to enhance customer communication and trust through its innovative video, messaging, and AI platform. By streamlining...
We will tell you when either one moves
BounceWatch watches Sendbird and TruVideo for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Sendbird and TruVideo — by email.
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Compiled from the BounceWatch company index. We last looked at Sendbird on 9 Sep 2026, and TruVideo on 31 Dec 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
