Usersnap
A user feedback platform for companies to collect product insights and scale outstanding customer experiences.
15 employees · est. 2013 · Linz, Austria
Waypoint Group LLC
Helping B2B companies accelerate revenue growth and positive word-of-mouth
4 employees · est. 2008 · Fremont, United States
Waypoint Group LLC is the older company (2013 vs 2008); Usersnap is the larger of the two.
Side-by-Side Comparison
| Metric | Usersnap | Waypoint Group LLC |
|---|---|---|
| Founded | ||
| Founded | 2013 | 2008 older |
| Headquarters | ||
| Headquarters | Linz, Austria | Fremont, United States |
| Employees | ||
| Employees | 15 larger | 4 |
| Industry | ||
| Industry | Not tracked yet | Analytics |
| Funding Stage | ||
| Funding Stage | Acquired | Not tracked yet |
| Total Funding | ||
| Total Funding | $50.00K | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 4 | Not tracked yet |
| Services | ||
| Services | User Feedback Collection, Feedback Organization and Analysis, Integration with DevOps and Collaboration Tools, Feedback-Driven Product Development, Customer Support Cycle Optimization | Not tracked yet |
| Target Customers | ||
| Target Customers | Product Teams, Customer Support Teams, Product Managers, Software Development Teams, Large Organizations, Technology, Financial Services, Education, Mobility, Ecommerce Industries | Not tracked yet |
| Taxonomy | ||
| Taxonomy | User Feedback Platform, Product Insights, Customer-led Growth, Digital Product Development, Feedback Interactions, Customer Sentiment Analysis, Visual Feedback, Bug Tracking, User Communication, Micro Surveys, Stakeholder Sharing, SaaS Development, Product Feature Requests | Customer Feedback, VoC Program, Customer Success, NPS, Consultancy, Sales Account Management, CX (Customer Experience), Marketing, Product Management, Customer Journey Mapping |
| Website | ||
| Website | usersnap.com | waypointgroup.org |
About Usersnap
Usersnap, founded in 2013 and headquartered in Austria, offers a user feedback platform that aids companies in collecting product insights to enhance customer experiences. Its slogan, "A user feedback platform for companies to collect product insights and scale outstanding customer experiences," ref...
About Waypoint Group LLC
Waypoint Group LLC is a B2B-focused startup that offers TopBox, an account-centric customer feedback engine specifically tailored for B2B firms. TopBox is designed to address issues related to response rates to surveys, customer churn and expansion potential, and relationship strength and depth. The...
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Funding, hiring, leadership and stack changes at Usersnap and Waypoint Group LLC — by email.
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Compiled from the BounceWatch company index. We last looked at Usersnap on 27 Apr 2026, and Waypoint Group LLC on 13 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.