Skip to content
Sectors How it works Pricing Client stories

Insights

Companies Live signals Events Markets Trends Company lists
Log in
Platform Signal Tracker API Radar Book a 7-day Readout
Usersnap logo — A user feedback platform for companies to collect product in...

Usersnap

A user feedback platform for companies to collect product insights and scale outstanding customer experiences.

Founded 2013 Austria Austria 16 employees Acquired Total: $50.00K

General Information

Company Name Usersnap
Founded Year 2013
Location Austria Austria
Employees 16
Funding Stage Acquired
Business Model SaaS, B2B, Platform
Revenue Model Subscription, Tiered Pricing, Usage Based
Social

BounceWatch is an independent company data service, not affiliated with Usersnap. To contact Usersnap, visit usersnap.com.

Is this your company?

Confirm with your work e-mail, get the Verified badge and keep this profile correct yourself. Search engines and AI assistants read it every day.

Get Verified

How does Usersnap compare?

A PDF of Usersnap and up to 10 competitors you pick: team, funding, traffic and every dated move of the last 90 days. Each company is re-checked on the day you order, so it is current.

See a sample report

This takes a few seconds: we look beyond our own index too.

Meeting Usersnap soon?

A one-page PDF brief: what it does, key facts, the last 90 days of dated moves and questions worth asking. Re-checked on the day you order. See a sample

About Usersnap

Usersnap, founded in 2013 and headquartered in Austria, offers a user feedback platform that aids companies in collecting product insights to enhance customer experiences. Its slogan, "A user feedback platform for companies to collect product insights and scale outstanding customer experiences," reflects its core mission of facilitating customer-led growth.

More than just feedback collection, Usersnap enhances interaction between digital products and users by offering tools such as feedback widgets equipped with screen capture and targeted micro-surveys. These features increase user interaction and provide actionable insights. Its intuitive dashboard supports non-technical teams in analyzing user sentiment, while its community features allow companies to engage in meaningful dialogue with users.

The platform's prowess recently attracted an acquisition investment from The Group Ventures on 01 September 2023, signaling strong market confidence in its capabilities to prevent failures and build impactful products with clarity drawn from user feedback.

Business keywords: user feedback platform, product insights, customer-led growth, digital product development, feedback interactions, customer sentiment analysis, visual feedback, bug tracking, user communication, micro surveys, stakeholder sharing, SaaS development, product feature requests

Services & Products

User Feedback Collection
Feedback Organization and Analysis
Integration with DevOps and Collaboration Tools
Feedback-Driven Product Development
Customer Support Cycle Optimization

Target Customers

Product Teams Customer Support Teams Product Managers Software Development Teams Large Organizations Technology, Financial Services, Education, Mobility, Ecommerce Industries

Funding Rounds & Investors (4)

View All
Funding Stage Amount Investors Lead Investors Date
Acquisition Undisclosed 1
The Group Ventures
The Group Ventures
01 Sep 2023
Grant €50.00K 1
European Innovation Council
European Innovation Council
01 Dec 2018
Support Program Undisclosed 1
VentureOut Fund
VentureOut Fund
01 Sep 2017
Seed Undisclosed 1
Speedinvest
Speedinvest
01 Mar 2013

Usersnap Alternatives & Competitors

View All Alternatives
Usersnap vs
PageProofer
PageProofer Canada

The easiest way to leave visual feedback on a website!

1 employees
Data Analytics
Usersnap vs
BugHerd
BugHerd Australia

The world’s simplest online feedback & bug tracking tool for websites, PDFs, images, Figmas and desi...

Series A
17 employees
Information Technology, Internet
Compare Usersnap vs BugHerd
Usersnap vs
DebugMe
DebugMe Hungary

DebugMe is a visual feedback, bug tracking & project management solution which saves time and frustr...

2-10 employees
Internet
View all alternatives

FAQ About Usersnap

A user feedback platform for companies to collect product insights and scale outstanding customer experiences.
Usersnap was founded in 2013.
Usersnap is headquartered in Austria.
Usersnap has a SaaS, B2B and Platform business model. Its revenue comes from Subscription, Tiered Pricing and Usage Based.
Usersnap has approximately 16 employees.
Usersnap has completed 4 funding rounds, raising a total of $50.00K. The latest funding stage is Acquired.
Usersnap offers: User Feedback Collection, Feedback Organization and Analysis, Integration with DevOps and Collaboration Tools, Feedback-Driven Product Development, Customer Support Cycle Optimization.
Top alternatives and competitors to Usersnap include PageProofer, BugHerd, DebugMe. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Usersnap and PageProofer are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Usersnap, https://bouncewatch.com/company/usersnap, updated 25 September 2026. When citing, please name BounceWatch and link this page.

Analytics cookies (ours + Google). Cookie Policy

Talk to an analyst Book a 7-day Readout